RESPONSIBILITIES
Here’s a bit about the kind of team members we are looking for:
- Achieve individual and/or shared sales target assigned.
- Provide excellent customer service.
- Build rapport and customer loyalty.
- Proactively follow-up on customer queries and needs.
- Responds positively to customer complaints.
- Uses in-store interactive tools and product promotions to drive sales.
- Commitment to team roster and positive attendance record.
- Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.
- Ensure that visual merchandising standards are adhered to all times.
- To operate POS efficiently and maintain a high standard of accuracy.
- Be presentable at all times in the selling area, adhering to grooming standards
Group Competencies
- Customer Focus
- Sales Orientation
- Products & Sports / Fashion Expertise
- Business Acumen
- Driving Sales Performance
- Pro-activenes
Functional Competencies
- Communicate with others
- Planning & Organizing
- Manage Relationships and diversity
- Analysis and problem solving
- Learning and selfdevelopment
Secondary
- To keep the store environment clean, neat and tidy.
- To replenish merchandise, conduct stock check and manage fitting room or stock room.
- Adhere to company retail standards, operation procedure and policy.
- Assist to coach and guide Retail Associates and new team members.
- In some cases, assigned to assist in running of a store, deputy Store-in-Charge (SIC).
- Assist to handle more complex retail operation tasks assigned by Superior.
REQUIREMENTS
Professional background/ Experience:
- Functional: 2-3 years experience in Retail / Sales
- Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
- Exposure: Sports, Fashion
Education
- Secondary / Certificate in Retail Management
IT:
- Outlook: Intermediate
- Word: Intermediate
- Excel: Intermediate
- Powerpoint: Intermediate
Language
- English: Good
- Local Language: Good
Working Hours: 44hrs Per Week subjected to shift rotations schedule, 2 off days per week
Locations: Suntec City, Jewel, Orchard Brand Centre, Northpoint
Pay: $2,680.00 - $26,900.00 per month
Work Location: In person