Order Entry &Administrative Support (60%)
- Accurately key in customer orders into the relevant system, including prescription details, lens type and frame specifications.
- Verify all order information against theoriginal prescription, order form or supporting documentation beforesubmission.
- Support the Operations team in managing daily order volumes and prioritizing urgent or time-sensitive orders.
- Follow up with the relevant team members to clarify incomplete, inconsistent or unclear order information before processing.
- Maintain accurate and up-to-date records of orders keyed, processed and packed.
- Ensure order documentation is complete and properly maintained in accordance with established procedures.
- Support other administrative activities related to order fulfilment and daily operations as required
Logistics & Operations Support (40%)
- Receive and open parcels collected or delivered by riders, including frames and other items from retail stores.
- Check parcel contents against the relevant order, delivery or collection lists and report any discrepancies, missing items or incorrect deliveries.
- Sort, label and organize incoming frames and operational items to ensure they are readily identifiable and easy to retrieve.
- Assist in preparing outgoing parcels and completed orders for rider collection and delivery.
- Check completed edging jobs for accuracy and completeness prior to packing.
- Pack completed orders neatly and securely to ensure they are ready for collection or delivery.
- Support general stock and job movements on the floor, including shelving, restocking and organizing items.
- Ensure all operational activities are carried out in accordance with established SOPs, quality requirements and safety guidelines.
Requirements
- Min O / N level
- Min 1 to 2 year of sales support / order processing exp
Medical MNC
Up to $2.9K
Interested candidates, please forward your resume to *************
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)