Kerja Sepenuh Masa, SAP S-4HANA Quality Management (QM) Consultant di NTT DATA Business Solutions Selangor - Maukerja

SAP S/4HANA Quality Management (QM) Consultant — Role Profile

Role Purpose

The SAP S/4HANA QM Consultant designs, configures, implements, and supports Quality Management processes in SAP S/4HANA. The role ensures that quality processes are integrated with procurement, production, warehouse operations, sales, and maintenance to support compliance, product quality, and continuous improvement.

Key Responsibilities

• Gather business requirements and translate them into SAP S/4HANA QM solutions.
• Configure and customize SAP QM functionality, including:
• Inspection planning and inspection types
• Quality notifications
• Quality certificates
• Quality info records
• Defect recording and usage decisions
• Sampling procedures and sampling schemes
• Dynamic modification rules
• Quality control in procurement, production, and sales
• Set up inspection lots for incoming goods, in-process production, final inspection, stock transfers, and customer returns.
• Configure master data such as material masters, inspection plans, master inspection characteristics, catalogs, code groups, and selected sets.
• Integrate QM with:

-MM for vendor quality and goods receipt inspections

-PP for in-process and production inspections

-EWM/WM for quality inspection stock and warehouse processes

-SD for customer complaints, returns, and quality certificates

-PM/EAM for calibration and maintenance-related quality processes

-Batch Management and Classification for traceability

• Lead workshops, prepare functional specifications, and coordinate with ABAP/Fiori developers for enhancements, forms, reports, interfaces, and workflows.
• Execute unit testing, integration testing, UAT support, cutover, go-live, and hypercare activities.
• Analyze incidents and provide functional support for QM-related issues.
• Develop user training materials, process documentation, configuration documents, and test scripts.
• Recommend process improvements using S/4HANA capabilities, Fiori apps, embedded analytics, and quality reporting.

Required Skills and Experience

• Strong hands-on experience in SAP QM configuration within SAP S/4HANA.
• Good knowledge of end-to-end quality processes in manufacturing, pharmaceutical, chemical, food, automotive, or similar industries.
• Experience with:
• Inspection lots and results recording
• Usage decisions and quality stock postings
• Quality notifications and corrective/preventive actions
• Inspection plans and master inspection characteristics
• Certificate processing
• Vendor evaluation and supplier quality processes
• Solid understanding of SAP integration points with MM, PP, EWM/WM, SD, PM, and Batch Management.
• Experience in at least one full SAP implementation lifecycle, including design, configuration, testing, deployment, and support.
• Ability to create functional specifications and work effectively with technical teams.
• Familiarity with SAP Fiori applications and S/4HANA reporting/analytics is preferred.
• Knowledge of regulated quality standards, such as ISO 9001, GMP, FDA, IATF 16949, or HACCP, is advantageous depending on industry.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Manufacturing, Supply Chain, IT, or a related discipline.
• SAP QM certification is preferred but not mandatory.
• Typically 4–8+ years of SAP QM consulting or functional support experience, depending on seniority.

Key Competencies

• Strong analytical and problem-solving ability.
• Excellent stakeholder management and communication skills.
• Ability to map business processes into practical SAP solutions.
• Detail-oriented approach to quality, compliance, and documentation.
• Ability to work independently and collaboratively in cross-functional project teams.

Typical Deliverables

• Business process design documents
• SAP QM configuration documentation
• Functional specifications
• Integration design documents
• Test scenarios and test evidence
• Training guides and user manuals
• Cutover and go-live support plans
• Issue logs and enhancement recommendations