- Manage and develop key MNC and regional accounts across ASEAN countries
- Build strong relationships with key customers and act as the main point of contact for account-related matters
- Identify opportunities to expand account scope across markets and countries through upselling and cross-selling
- Support onboarding and implementation of new regional accounts to ensure a smooth transition from proposal to operations
- Monitor customer performance against agreed KPIs and SLAs, and drive service improvement initiatives
- Conduct regular business reviews with customers to address performance gaps and identify opportunities for improvement
- Drive customer retention, renewal, and long-term account growth
- Work closely with Operations, IT, Finance, and other internal teams to resolve issues and deliver effective solutions
- Identify customer needs and provide recommendations to enhance service quality and strengthen partnerships
- Ad-hoc duties as assigned
Requirements:
- Min Degree in Business/Sales & Marketing
- Min 5 years experience in relevant experience
- Experience managing MNC or regional accounts across multiple markets will be preferred
- Working Location: Jurong East
- Working Hours: 5 days (Mon to Fri 830am - 530pm)
- Salary: Up to $13,000
How to apply:
Interested applicants kindly state your expected salary, last drawn salary and starting date.
We regret to inform that only shortlisted candidates will be notified.
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EA Personnel: Wong Lin Lin
EA Reg ID: R1659675
EA Licence No.:19C9603