Job Summary
We are seeking an experienced Manager to lead daily operations, manpower planning, client relations, and overall performance. You will develop strategies, manage resources, supervise teams, and drive business objectives efficiently.
Responsibilities
Plan, manage, and oversee daily business and operational activities to ensure smooth workflow and goal achievement
Develop and implement operational strategies and business improvement plans to enhance efficiency and growth
Manage manpower planning, staff deployment, and resource allocation to optimize operational capacity
Supervise and evaluate supervisors and operational teams to maintain high performance standards
Monitor service quality, productivity, operational costs, and performance metrics to ensure targets are met
Develop and maintain strong relationships with clients, suppliers, and business partners to support business objectives
Review operational reports and provide actionable recommendations to senior management
Identify business and operational issues and implement effective solutions to resolve challenges
Ensure compliance with company policies, SOPs, workplace safety standards, and relevant regulations
Manage budgets, operational expenses, and resource requirements to maintain financial control
Support business development activities including quotations, tenders, and exploring new opportunities
Lead staff meetings, training sessions, performance reviews, and operational briefings to align teams
Prepare management reports and provide strategic recommendations for business growth
Perform other managerial duties as assigned by senior management