- Responsible for clients’ projects implementation on HCM Platforms
(e.g.: SAP Success Factors – related modules such as ‘Learning’, ‘Performance & Goals’, ‘Succession & Development’), or (Workday – related modules such as ‘Workday Learning’, ‘Workday Performance Management’).
- Act as the main contact points for clients, proactively collaborate with clients to understand user requirements.
- Work closely with developers and QA on system configuration, testing and validation activities to transform client requirements into well-defined specifications to ensure successful project delivery.
- Developing and implementing LMS solutions and providing L&D consulting. (provide L&D best practices).
- Prepare and maintain clear project documentation, including implementation plans, requirements, business blueprints, process flow diagrams, testing scripts, progress updates, training materials to ensure transparency and alignment among all stakeholders.
- Lead client meetings, project progress updates, technical deployment, UAT and application support.
- Provide client end user training, post go-live support and troubleshooting.
- Gather client feedback to drive continuous improvement in products and processes.
Requirements:
- Bachelor’s degree in information systems, Computer Science and related field.
- Minimum 2 years’ experience as business analyst. Experience with client-facing projects/vendor environment are essential.
- Sound knowledge of enterprise HCM Platforms such as SAP Success Factors, Workday, SABA, Cornerstone OnDemand (CSOD) are preferred.
- Experience in any ‘Learning’, ‘Performance & Goals’, ‘Succession & Development’, ‘Talent Management’ module for any Enterprise-grade HCM platforms is highly preferable.
- Strong Instructional Design Skills, and strong knowledge in technology field.
- Proficiency in written and spoken English.
Pay: RM8,000.00 - RM12,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Vision insurance
Work Location: In person