We are looking for a Safety & Security Manager to join our management team and take overall responsibility for the safety, security, and emergency preparedness of our resort, guests, employees, and property.
The successful candidate will be a proactive and hands-on security professional with strong leadership skills, sound knowledge of hotel safety and security practices, and the ability to respond effectively to incidents and emergencies.
KEY RESPONSIBILITIES
- Oversee the overall safety and security operations of the resort, including guest areas, staff areas, back-of-house and surrounding premises.
- Develop, implement and regularly review hotel Safety & Security policies, SOPs and emergency procedures.
- Lead and supervise the Security team to ensure effective daily operations and professional service standards.
- Conduct regular security patrols, risk assessments, inspections and safety audits.
- Ensure proper implementation of fire safety, emergency response, evacuation and crisis management procedures.
- Coordinate and conduct regular fire drills, emergency exercises and safety training for employees.
- Monitor and maintain the resort's CCTV, access control, alarm and other security systems.
- Investigate and prepare reports on accidents, incidents, losses, theft, complaints and other security-related matters.
- Liaise with Police, Fire & Rescue Department, Civil Defence, local authorities and other relevant agencies when required.
- Ensure compliance with applicable Malaysian safety, security, fire prevention and regulatory requirements.
- Work closely with all departments to identify potential risks and implement appropriate preventive measures.
- Manage security contractors, equipment, uniforms and related operational budgets.
- Promote a strong safety and security culture among all employees.
- Provide regular reports and recommendations to the General Manager and Management team.
QUALIFICATIONS
- Diploma or Degree in Security Management, Safety Management, Risk Management, Hospitality Management or a related discipline.
- Professional certification in security, occupational safety, fire safety or emergency management will be an added advantage.
- Good knowledge of hotel/resort security operations, fire safety and emergency response procedures.
- Good understanding of relevant Malaysian laws, regulations and authority requirements relating to safety and security.
- Good command of English and Bahasa Malaysia, both written and spoken.
- Strong communication, leadership, problem-solving and crisis-management skills.
- Computer literate with the ability to prepare reports and maintain proper documentation.
EXPERIENCE
- Minimum 5 years of relevant experience in security and safety operations, preferably within a hotel, resort or hospitality environment.
- Experience in a supervisory or managerial capacity is preferred.
- Candidates with experience in hospitality security, law enforcement, military, corporate security or emergency management are encouraged to apply.
- Proven experience in handling security incidents, investigations, emergency situations and crisis management.
- Experience in conducting risk assessments, safety inspections and staff training will be an advantage.
- Strong ability to work independently while coordinating effectively with different departments and external agencies.
WHAT WE ARE LOOKING FOR
We are looking for a responsible, disciplined and proactive leader who can maintain a safe and secure environment while ensuring that our guests continue to enjoy a welcoming resort experience.
If you are ready to take on a key management role in a growing resort environment, we would like to hear from you.
Eligibility: Open to Malaysian Citizens and Malaysian Permanent Residents (PR) only
- Interested candidates are invited to apply through LinkedIn or submit their CV to *************