Responsibilities:
Administer and support Microsoft 365, Exchange Hybrid, Microsoft Teams, OneDrive, and SharePoint environments for enterprise users.
Provide Level 3 (L3) technical support and resolve complex messaging, collaboration, and email-related issues.
Manage Exchange components including shared mailboxes, distribution lists, meeting room mailboxes, and transport rules.
Configure and support Microsoft Teams Voice, calling, meetings, recording, direct routing, and softphone solutions.
Troubleshoot and support email gateway platforms such as Exchange Online Protection (EOP) and related messaging systems.
Develop and maintain automation solutions using PowerShell, Python, and Microsoft Graph API to improve operational efficiency.
Support change management, system optimization, and operational best practices.
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
At least 5 years of experience supporting Microsoft 365 and Exchange Hybrid environments in an enterprise setting.
Strong hands-on experience with Microsoft Exchange, Microsoft Teams, OneDrive, SharePoint, and Azure Active Directory.
Experience supporting enterprise voice solutions, Microsoft Teams Calling, meetings, and direct routing.
Knowledge of email security and gateway solutions such as EOP, Trend Micro, IronPort, or similar platforms.
Experience in scripting and automation using PowerShell; knowledge of Python and Microsoft Graph API is advantageous.
Proven experience in troubleshooting and resolving complex messaging and collaboration platform issues.
Microsoft certifications related to Microsoft 365, Teams, Exchange, or Collaboration technologies are advantageous.
Familiarity with Windows Server, VMware, Citrix, and related infrastructure technologies.
Interested candidates, who wish to apply for the above position, please send your resume to *************
We regret that only shortlisted candidates will be contacted.
EA License No. 01C4394
EA Personnel Reg. No. R1104824 (Samsudeen Mohamed Basith)
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PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
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