ShopBack Malaysia is seeking a Workplace Experience Intern to manage onboarding and offboarding logistics, employee engagement events, office facilities and operations, and workplace hardware asset management for the Kuala Lumpur office. This is an on-site internship (minimum 6 months) focused on ensuring a smooth employee lifecycle and functional office environment.
Responsibilities:
Employee lifecycle
- Welcoming new joiners on Day 1 — office tour, swag distribution, and workstation setup.
- Managing exit logistics, including hardware recovery, access card collection, and prompt IT handoffs.
Engagement & culture
- Plan and host company events end to end — townhalls, festive events, team socials, and wellness sessions.
- Run the engagement calendar alongside HRBP: coordinate logistics, track budgets, and gather post-event feedback.
- Manage internal communications on Slack — event announcements, campaign content, and regular team updates.
Facilities & workplace operations
- Keep the office stocked — manage pantry inventory and daily essentials.
- Coordinate with vendors, suppliers, maintenance crews, and contractors for day-to-day office upkeep.
- Act as the go-to contact for facility issues; resolve or escalate as needed.
- Support on-site health, safety, and emergency protocols.
- Handle administrative tasks such as parking season passes, building access card issuance, purchase order raising, and permit applications.
Workplace hardware & asset operations
- Coordinate hardware issuance for new joiners and collection at offboarding.
- Maintain the hardware asset register — serial numbers, equipment assignments, and return statuses.
- Act as the local hardware liaison: meeting room AV setups, light troubleshooting, and IT escalations.