Job Summary
We are hiring a Windows Infrastructure Expert with 5-10 years of experience in Windows Operations, virtualization, and automation. The ideal candidate will lead technical initiatives, drive service improvements, manage critical incidents, and support enterprise Windows environments within a financial services organization.
Mandatory Skill-set
- Bachelor's degree in Engineering/Computer Science or equivalent.
- Must have 5-10+ years of Windows Infrastructure Administration experience;
- Strong expertise in Windows Server Administration,Hyper-V, Windows Failover Clustering;
- Hands-on experience with PowerShell scripting, Python automation;
- Experience with Active Directory Windows patching tools and processes;
- Strong troubleshooting and incident management skills, including Root cause analysis (RCA), High severity/critical incident handling, Problem management.
Desired Skill-set
- Preferred candidates will bring expertise in VMware technologies, HPE infrastructure, and ITIL-based operations, along with strong leadership, mentoring, and stakeholder management capabilities.
- Prior experience in large enterprise or financial services environments will be considered a significant advantage.
Responsibilities
- Lead and oversee Windows infrastructure operations, ensuring high availability, reliability, and SLA compliance across enterprise environments.
- Drive technical excellence by mentoring team members, assigning technical tasks, promoting best practices, and supporting skill development;
- Manage critical incidents, conduct root cause analysis (RCA), resolve complex problems, and identify risks associated with technology changes;
- Champion automation, service improvements, and operational efficiency through continuous process optimization and adoption of new technologies;
- Collaborate with architects, project teams, service managers, and stakeholders to support transformation initiatives and ensure production readiness of new solutions;
- Act as a key escalation point for clients, maintaining service quality, managing risks, and ensuring compliance with regulatory and organizational requirements.
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EA Licence No. 07C5639