SALES ASSISTANT – MEAT / SEAFOOD
Department: Meat / Seafood
Reports To: Supervisor / Store Manager
1. JOB PURPOSE
To support the daily operation of the Meat and Seafood Department by ensuring product freshness, proper handling, attractive display, cleanliness and good customer service while complying with food safety and hygiene standards.
2. KEY RESPONSIBILITIES
- Receive, handle, prepare and display meat and seafood products according to company standards.
- Ensure products are fresh, properly packed, labelled and displayed.
- Check product quality, expiry dates, temperature and condition regularly.
- Maintain proper stock rotation using FIFO/FEFO procedures.
- Replenish products and maintain adequate stock availability.
- Assist customers with product enquiries and provide friendly service.
- Maintain cleanliness and hygiene of display counters, equipment, chillers and work areas.
- Follow food safety, hygiene, personal grooming and temperature-control procedures.
- Minimise product wastage and report damaged, spoiled or unsuitable products.
- Assist with stock checking, stock taking, promotions and price changes.
- Ensure knives, equipment and working tools are handled safely and properly maintained.
- Perform other duties assigned by the Supervisor / Store Management.
3. JOB REQUIREMENTS
- Minimum SPM or equivalent; experience in meat, seafood or fresh food retail is an advantage.
- Physically fit and able to stand for long periods and handle chilled/fresh products.
- Able to work in a cold/chilled environment.
- Able to work shifts, weekends and public holidays.
- Good teamwork and communication skills.
- Responsible, punctual, hardworking and customer-oriented.
- Able to follow food safety, hygiene and company SOP requirements.
4. KEY PERFORMANCE INDICATORS (KPI)
- Product Freshness & Quality: Products maintained fresh and within required quality standards.
- Product Availability: Sufficient stock available and replenished promptly.
- Expiry & Stock Rotation: Proper FIFO/FEFO compliance with minimum expired products.
- Wastage Control: Minimise spoilage, damage and unnecessary product wastage.
- Food Safety & Hygiene: Compliance with temperature, hygiene and food safety requirements.
- Display Standards: Counters and displays are clean, attractive and properly presented.
- Customer Service: Professional and helpful service with positive customer feedback.
- Attendance & Discipline: Good attendance, punctuality and compliance with company SOPs.
Pay: From RM1,900.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person