you will be responsible for making outbound calls to prospective customers, qualifying leads, scheduling appointments, and supporting the sales team in achieving business targets.
Key Responsibilities
- Make outbound calls using provided lead lists.
- Introduce company products/services professionally.
- Qualify leads based on business requirements.
- Schedule meetings and product demonstrations.
- Follow up with prospects through calls and approved communication channels.
- Maintain accurate customer records in the CRM.
- Handle customer queries and objections professionally.
- Coordinate with sales and operations teams for smooth lead handover.
- Meet daily, weekly, and monthly productivity and quality targets.
- Follow company processes and communication standards.
Requirements
- 1–4 years of experience in Telecalling, Telesales, Lead Generation, Contact Center, or Inside Sales.
- Strong outbound calling experience.
- Excellent verbal communication and interpersonal skills.
- Good persuasion and objection-handling skills.
- CRM experience such as Salesforce, HubSpot, Zoho, or Freshsales is preferred.
- Comfortable working with targets and KPIs.
- Good follow-up and organizational skills.
- Basic Microsoft Office and computer skills.
Preferred Experience
- B2B lead generation or appointment setting.
- Customer support or voice process.
- Experience in SaaS, Technology, Banking, Financial Services, E-commerce, BPO, or Staffing.
- Experience handling international or regional customers is an advantage.
Pay: RM2,000.00 - RM3,000.00 per month
Work Location: In person