Marks & Spencer (M&S) is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer is hiring Store Manager to drive the business in Malaysia.
What You’ll Be Doing
- Accountable for achieving sales and margin budget and financial objectives set for the store.
- Create the right culture, role model new digital ways of working and leadership behaviours.
- Ensure the team provides the best standards of customer service across the store in accordance with the Company’s service values.
- Lead, motivate and mentor team in achieving top performance, the standard of service, and maximize productivity and efficiency.
- Implement best practices following the commercial management toolkit as a guide to better manage the commercial aspect of the department business.
- Monitor sales performance versus supply of stock to the sales floor.
- Provide timely feedback to the Buyers on all appreciation and markdown action, including aged/slow-selling merchandise, and ensure effective clearance of stocks.
- Accountable leader for all elements of visual management delivery across all launches, events, and campaigns.
You’ll Fit Right In If You Are
- Minimum 4 years of retail store management experience.
- Proven ability to drive store performance by planning and executing operational strategies aligned with business objectives.
- Strong analytical skills with the ability to interpret data and make sound commercial decisions.
- Adaptable to changing business needs with a proactive, results-oriented approach.
- Excellent leadership, interpersonal, and organizational skills to build and manage high-performing teams.
- Demonstrated commitment to achieving targets and driving continuous improvement.
- Strong commercial, people, and financial management capabilities.
- Experience with retail store operations and store management systems.
- Good understanding of retail market trends.
- Proficient in MS Office, especially Excel. Knowledge of SAP is an added advantage.
- Strong verbal and written communication skills.
Be part of #OneTeam
We offer attractive remuneration package, includes 5 days’ work commensurate with qualification and experience to the right candidate. Interested parties please click "Apply Now" to submit full resume with current and expected salary to Human Resources Department.
* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.
Marks & Spencer - an Al-Futtaim Group Company
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