- Singapore
Kerja Sepenuh Masa Area Restaurant Manager, Gaji tinggi SGD 5,000 di Hersing Culinary Pte Ltd - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Key Responsibilities
Outlet & Service Operations
Oversee daily front-of-house operations across outlets.
Ensure smooth service flow and consistent standards across outlets.
Maintain strong floor presence and support outlets during peak periods.
Ensure staff follow company SOPs, service standards, grooming and safety requirements.
Monitor outlet presentation, cleanliness and overall customer experience.
Team Leadership & Development
Lead, motivate and develop outlet service teams.
Delegate duties and manage staff deployment and breaks effectively.
Conduct briefings, on-the-job training and performance coaching.
Support recruitment, onboarding and development of service staff.
Customer Experience
Maintain high standards of hospitality and customer service.
Handle customer feedback and complaints professionally.
Ensure effective service recovery and follow-up.
Drive customer loyalty through consistent and engaging service.
Sales & Outlet Performance
Drive sales and support outlets in achieving sales targets.
Identify opportunities for upselling and sales-building activities.
Support marketing promotions and outlet campaigns.
Monitor outlet performance and recommend improvements.
Work with Management on initiatives to improve sales and profitability.
Cash & Inventory Control
Oversee cash handling and ensure accurate daily transactions and closing.
Monitor stock levels and product availability.
Ensure proper stock control and minimise wastage.
Follow up on operational discrepancies and issues.
Reporting & Management Support
Monitor and report outlet performance, operational issues and staff matters to Management.
Conduct regular outlet visits and follow up on areas requiring improvement.
Support new outlet openings, training and operational setup where required.
Work closely with Management to implement operational improvements.
Requirements
Minimum 3 years of relevant F&B experience, preferably with multi-outlet experience.
Strong leadership and people management skills.
Service-oriented with a positive and proactive attitude.
Strong communication, problem-solving and decision-making skills.
Able to work independently and manage multiple outlets and priorities.
Comfortable working shifts, weekends and public holidays.
Willing to travel between outlets as required.
Hersing Culinary Pte Ltd is a subsidiary of Hersing Corporation Pte Ltd. We are the F&B Brand Manager of some of the world's most celebrated Michelin Star brands, namely Liao Fan Hawker Chan Chicken Rice & Noodle and a Thai Cuisine restaurant named Took Lae Dee. By embarking on an aggressive strategy of growth, Hersing Culinary Pte Ltd aims to become the brand manager of choice in the Asia Pacific region.
Outlet & Service Operations
Oversee daily front-of-house operations across outlets.
Ensure smooth service flow and consistent standards across outlets.
Maintain strong floor presence and support outlets during peak periods.
Ensure staff follow company SOPs, service standards, grooming and safety requirements.
Monitor outlet presentation, cleanliness and overall customer experience.
Team Leadership & Development
Lead, motivate and develop outlet service teams.
Delegate duties and manage staff deployment and breaks effectively.
Conduct briefings, on-the-job training and performance coaching.
Support recruitment, onboarding and development of service staff.
Customer Experience
Maintain high standards of hospitality and customer service.
Handle customer feedback and complaints professionally.
Ensure effective service recovery and follow-up.
Drive customer loyalty through consistent and engaging service.
Sales & Outlet Performance
Drive sales and support outlets in achieving sales targets.
Identify opportunities for upselling and sales-building activities.
Support marketing promotions and outlet campaigns.
Monitor outlet performance and recommend improvements.
Work with Management on initiatives to improve sales and profitability.
Cash & Inventory Control
Oversee cash handling and ensure accurate daily transactions and closing.
Monitor stock levels and product availability.
Ensure proper stock control and minimise wastage.
Follow up on operational discrepancies and issues.
Reporting & Management Support
Monitor and report outlet performance, operational issues and staff matters to Management.
Conduct regular outlet visits and follow up on areas requiring improvement.
Support new outlet openings, training and operational setup where required.
Work closely with Management to implement operational improvements.
Requirements
Minimum 3 years of relevant F&B experience, preferably with multi-outlet experience.
Strong leadership and people management skills.
Service-oriented with a positive and proactive attitude.
Strong communication, problem-solving and decision-making skills.
Able to work independently and manage multiple outlets and priorities.
Comfortable working shifts, weekends and public holidays.
Willing to travel between outlets as required.
Hersing Culinary Pte Ltd is a subsidiary of Hersing Corporation Pte Ltd. We are the F&B Brand Manager of some of the world's most celebrated Michelin Star brands, namely Liao Fan Hawker Chan Chicken Rice & Noodle and a Thai Cuisine restaurant named Took Lae Dee. By embarking on an aggressive strategy of growth, Hersing Culinary Pte Ltd aims to become the brand manager of choice in the Asia Pacific region.
Peringatan Penting
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