Kerja Sepenuh Masa, CUSTOMER SERVICE REPRESENTATIVE (LABUAN) di Indah Water Konsortium WP Labuan - Maukerja

Responsibilities:

• Ensure all service enquiries and requests are logged-in to the system and given feedback in an efficient and courteous manner within LOS.

• Handle billing enquiries such as calls, walk-in, correspondence from customers in courteous and efficient manner.

• Perform receipting tasks – ensure payment collection are updated in system correctly.

• Ensure customers’ feedback are acknowledged by providing necessary information.

• Prepare changes in customer profile by compilation of required documents from customers.

• Prepare reports for review and monitoring of unresolved enquiries.

      Requirement:

• Diploma in any discipline from a recognized University.

• Minimum 3 years’ experience in related field.

• Good interpersonal and communication skills.

• Good command of both written and spoken Bahasa Malaysia and English.

• PC literate in Microsoft Office.