Kerja Museum Assistant - Cafe Helper, Gaji tinggi MYR 2,000 di Indian Heritage Gallery & Cultural Centre Sdn . Bhd Pulau Pinang - Maukerja

MUSEUM & CAFE ASSISTANT Job Description & Job Summary

The Museum & Cafe Assistant is responsible for supporting the daily operations of the museum and café. The position involves welcoming and assisting visitors, providing basic information about museum exhibits and cultural heritage, serving café customers, maintaining cleanliness, and ensuring a pleasant experience for all guests.

Key ResponsibilitiesMuseum Operations

• Welcome visitors and provide friendly and professional assistance.
• Assist visitors with museum admission, registration, and general enquiries.
• Provide basic information about exhibits, artefacts, history, and cultural heritage.
• Assist with guided tours and visitor activities when required.
• Support workshops, cultural programmes, educational activities, and special events.
• Ensure exhibition and visitor areas are clean, organised, and presentable.
• Monitor exhibits and report any damage, safety concerns, or maintenance issues.
• Assist with setting up and preparing exhibition areas and event spaces.
• Ensure visitors follow museum guidelines and safety procedures.

Café Operations

• Welcome café customers and provide friendly service.
• Take customer orders and process payments accurately.
• Prepare and serve beverages, snacks, and simple food items.
• Maintain cleanliness of tables, counters, dining areas, and café equipment.
• Wash and maintain utensils, equipment, and serving items.
• Restock food, beverages, ingredients, packaging, and other supplies.
• Assist with checking stock and inform the supervisor when supplies are running low.
• Follow proper food handling, hygiene, and safety procedures.
• Assist with opening and closing the café.
• Handle customer enquiries and provide professional service.

General Responsibilities

• Maintain a clean, safe, and welcoming environment throughout the museum and café.
• Provide excellent customer service to local and international visitors.
• Work closely with team members to ensure smooth daily operations.
• Assist during busy periods, group visits, events, and special programmes.
• Follow all company, museum, workplace safety, and hygiene procedures.
• Maintain a professional and positive attitude at all times.
• Perform other duties assigned by the supervisor or management.

Minimum Requirements

• Minimum qualification: SPM (Sijil Pelajaran Malaysia) or equivalent.
• Fresh graduates and candidates with no prior experience are welcome to apply.
• Training will be provided.
• Good communication and interpersonal skills.
• Basic ability to communicate in English.
• Friendly, approachable, and customer-service oriented.
• Responsible, punctual, and willing to learn.
• Able to work independently and as part of a team.
• Willing to work weekends, public holidays, and during special events when required.

Preferred Skills & Qualities

• Interest in history, culture, heritage, tourism, or hospitality.
• Previous experience in customer service, café, hospitality, tourism, or museum operations is an advantage.
• Able to communicate in additional languages is an advantage.
• Good teamwork and communication skills.
• Clean, organised, and responsible in carrying out duties.
• Able to multitask and work in a busy environment.
• Positive attitude and willingness to assist visitors and customers.

Working Environment

The position involves working in both museum exhibition areas and café facilities. The assistant may be required to stand or walk for extended periods and interact with a variety of local and international visitors.

Employment Expectations

The successful candidate is expected to:

• Represent the museum and café professionally.
• Treat all visitors, customers, and colleagues with respect.
• Maintain high standards of cleanliness and service.
• Follow instructions from supervisors and management.
• Contribute positively to the overall visitor and customer experience.

Position: Museum & Cafe Assistant

Minimum Qualification: SPM or equivalent
Experience: Fresh candidates are welcome
Training: Provided
Work Schedule: May include weekends, public holidays, and special events

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person