Responsibilities:
Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values
Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines
Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements
Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines
Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets
Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence
To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage
Conduct and upkeep proper record of client's meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation
Support Ops Managers in improving work processes, productivity, and performances
Requirements:
At least 2 years of relevant experience in F&B restaurants
Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent
Willing to be involved in hands on operations
Excellent communication and interpersonal skills