Job Summary
The Retail Sales Associate/Senior Sales Associate provides excellent customer service to close sales at retail counters by greeting customers, answering calls, and recommending products based on needs. The Senior Sales Associate also guides junior staff in daily operations.
Responsibilities
Greet and attend to walk-in customers and respond to phone inquiries to support sales
Recommend and display products that align with customers’ needs and preferences to enhance purchase decisions
Promote products actively to increase sales and ensure high customer satisfaction levels
Maintain a clean and organized retail environment to create a welcoming shopping experience
Guide and support junior staff in daily retail operations to ensure smooth workflow and teamwork
Preferred competencies and qualifications
Prior retail sales experience is a plus
Willingness to work retail hours, including weekends and public holidays