Kerja Sepenuh Masa Sales - Marketing Executive, Gaji tinggi MYR 3,000 di JSE SERVICES SDN BHD Pulau Pinang - Maukerja

Position: Sales & Marketing Executive
Department: Sales & Marketing
Reports To: Director of Operation
Employment Type: Full-Time

JOB SUMMARY

The Sales & Marketing Executive is responsible for developing new business opportunities, maintaining relationships with existing and potential customers, preparing and following up on quotations, and promoting the company’s products, services, maintenance contracts and training programmes.

The position requires an energetic and results-oriented individual who is comfortable with customer engagement, sales follow-up, marketing activities and administrative coordination. The Executive is expected to actively contribute towards achieving the company’s sales targets and expanding its customer base.

KEY RESPONSIBILITIES

1. Sales & Business Development

• Identify and develop new business opportunities and potential customers.
• Conduct sales calls, customer visits and presentations to introduce the company’s products and services.
• Follow up actively on sales enquiries, leads and potential projects.
• Build and maintain good relationships with existing customers and key contacts.
• Develop new customer accounts while maintaining and growing existing accounts.
• Work towards monthly and annual sales targets established by Management.
• Follow up on outstanding quotations and obtain updates on customers' purchasing decisions.
• Maintain proper records of leads, opportunities, quotations, purchase orders and confirmed sales.
• Provide regular sales progress and pipeline reports to Management.
• Monitor upcoming projects, tenders and other potential business opportunities.

2. Quotations, Tenders & Customer Coordination

• Obtain customer requirements and necessary technical information before quotation preparation.
• Coordinate internally with the technical, operations, administration and accounts teams for pricing and proposal preparation.
• Prepare and submit quotations, proposals and other sales-related documents.
• Follow up consistently on all quotations submitted.
• Assist in preparing tender documentation and submissions when required.
• Follow up with customers on Purchase Orders (POs), confirmation of jobs and project schedules.
• Ensure customer requirements and commitments made during the sales process are properly communicated to the relevant departments.

3. Marketing & Lead Generation

• Assist in planning and implementing marketing activities to promote the company.
• Develop and maintain databases of prospective customers and relevant industry contacts.
• Conduct market research to identify potential customers, projects and market opportunities.
• Assist with email marketing, WhatsApp marketing, promotional materials, flyers and other campaigns.
• Support the company's social media and digital marketing activities where required.
• Promote the company's capabilities, services and solutions to relevant industries and organisations.
• Participate in exhibitions, seminars, conferences, networking events and promotional activities when required.
• Follow up on leads generated from exhibitions, events, referrals and marketing campaigns.

4. Fire Safety Services & Maintenance Contracts

• Promote the company's fire protection, fire safety and related services.
• Identify opportunities for servicing, maintenance, upgrading, replacement and improvement works.
• Follow up with existing customers on maintenance contract renewals.
• Coordinate with the technical team for site visits, inspections and preparation of quotations.
• Develop opportunities for recurring maintenance contracts and long-term customer relationships.
• Maintain awareness of the company's range of fire safety products, systems and services.

5. Training Programme Marketing

• Promote JSE Services Sdn Bhd's training programmes to companies, building management, facility management teams and other potential participants.
• Contact prospective companies and participants through telephone calls, emails, WhatsApp and other approved marketing channels.
• Follow up on enquiries and registrations for training programmes.
• Provide prospective participants with accurate information regarding training dates, fees, eligibility and registration requirements.
• Coordinate with the Training Coordinator and internal team regarding participant registration and training schedules.
• Follow up with companies regarding HRD Corp grant applications where applicable.
• Maintain proper records of training leads, quotations, registrations and confirmed participants.
• Support marketing campaigns aimed at achieving the minimum participant requirements for each training programme.

6. Customer Relationship Management

• Maintain professional and positive relationships with customers.
• Respond promptly to customer enquiries and requests.
• Conduct regular follow-ups with customers after quotations, meetings and site visits.
• Obtain customer feedback and communicate relevant issues to Management.
• Identify opportunities for repeat business, cross-selling and additional services.
• Handle customer information professionally and confidentially.

7. Sales Reporting & Administration

• Maintain an updated sales pipeline and customer database.
• Prepare daily, weekly and monthly sales reports as required by Management.
• Track and report:
• Enquiries received
• Quotations issued
• Quotations followed up
• Purchase Orders received
• Confirmed sales
• Training registrations
• New customers acquired
• Outstanding opportunities
• Attend sales meetings and provide updates on current leads and opportunities.
• Maintain proper filing and documentation of sales and marketing activities.

REQUIREMENTS

• Diploma or Degree in Business Administration, Marketing, Sales, Management or a related field.
• Candidates with relevant sales experience may also be considered.
• Experience in B2B sales, fire protection, building services, engineering, facilities management, safety services or training services would be an advantage.
• Good communication and interpersonal skills.
• Confident in communicating with customers through telephone calls, emails, WhatsApp and face-to-face meetings.
• Able to prepare quotations, proposals and basic sales reports.
• Good working knowledge of Microsoft Word, Excel, PowerPoint and email.
• Able to work independently and as part of a team.
• Self-motivated, proactive and persistent in following up on sales opportunities.
• Good organisational and time-management skills.
• Willing to travel for customer meetings, site visits, exhibitions and company activities when required.
• Possession of a valid driving licence and own transportation would be an advantage.

GENERAL RESPONSIBILITIES

The employee shall perform the above duties and any other reasonable duties assigned by Management from time to time in accordance with the operational and business requirements of JSE Services Sdn Bhd.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance

Work Location: In person