The Assistant General Manager will be a senior member of the Club's management team, supporting the General Manager in the overall leadership, management and development of a premier private members' club. This is a hands-on leadership position requiring an individual who can move confidently across all areas of the Club, identify opportunities for improvement, engage with committees, members and employees, and ensure that agreed standards are consistently delivered.
Key Responsibilities
Support the General Manager in the overall management and daily operation of the Club
Provide leadership across the Club's operational departments and ensure effective coordination between departments across golf, sports, F&B, housekeeping, security, events, marketing, membership, human resources, finance, IT, projects and facilities maintenance
Provide leadership and operational oversight across golf and sporting activities.
Maintain a strong management presence across the Club's facilities and member touch points
Ensure that operational standards, policies and procedures are consistently implemented
Identify operational weaknesses and develop practical solutions to improve efficiency, service and member satisfaction
Maintain a strong focus on delivering an exceptional private members' club experience
Regularly review member touch points and identify opportunities to improve service standards
Engage directly with members and understand their expectations, concerns and priorities
Developing positive relationships with members and Club committee representatives.
Hire, train and schedule department staff, while building strong teamwork
About you
Degree in Business, Hospitality Management, or a related field
Professional Golf Association (PGA) qualification or equivalent recognised professional golf qualification is preferred
Proven track record and experience as a General Manager or Senior Executive within a golf club, country club or private members' club organisation
Strong leadership and clear communication skills
Budgeting skills and an eye for high quality
Must be ready to work flexible hours, including weekends and holidays
The Singapore Island Country Club (SICC) is Singapore's most established and grandest golf and country club in Singapore with premium facilities. With a rich history and strong camaraderie among its members, the SICC offers a challenging and enriching environment for those who aspire to excel in the hospitality industry.