About TCS:
A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #Onetcs.
Please find the job description below
Job Title : Buyer _Purchase Requisition & Purchase Order Management_Indirect
Location: KL, MY
Experience: 2 to 4 years
Key Responsibilities:
Provide digital/email-based help desk support for procurement service requests, issues, disputes, and Level 1 “how-to” questions.
2 Guide end users on proper buying channels, procurement policies, procedures, and requisition changes.
3 Log, track, and follow up on end-user and supplier inquiries, issues, disputes, and order-management requests.
4 Maintain and update contact center procedures, tools, scripts, templates, and service documentation.
5 Review approved requisitions for completeness, accuracy, policy compliance, pricing, terms, and supplier/channel alignment.
6 Create, update, and manage purchase orders in Ariba, including manual/non-catalog PO creation and approved modifications.
7 Send purchase order information to suppliers and support PO order-management questions from end users and suppliers.
8 Expedite or de-expedite orders as requested and follow up with suppliers for ETA and order acknowledgements.
9 Support urgent down-tool requests by validating request details, creating POs, coordinating supplier follow-up, and resolving discrepancies such as price or ETA changes.
10 Download, validate, and reconcile blocked invoices for completeness, accuracy, policy compliance, proof of delivery, bill of lading, or tracking documentation.
11 Raise and manage resolution requests or escalation tickets based on invoice and goods-receipt issues until resolution.
12 Accept or reject invoices as appropriate and complete assigned SOX compliance files within required timelines.
13 Notify internal stakeholders of supplier service issues, late deliveries, or dissatisfactory interactions.
14 Provide feedback on purchased goods and services specifications when appropriate.
Must Have:
•Experience in Monitor/Manage Supplier Information · Create/Distribute PO, Reconcile purchase orders, research & resolve order exceptions. SAP S4/ ERP and Ariba usage experience
Key Responsibilities*
Experience in procurement operations, procure-to-pay, purchase order management, invoice reconciliation, accounts payable support, or a related shared-services environment.
2 Working knowledge of Ariba or comparable procurement/e-sourcing platforms..