- Johor Bahru, Johor Johor Bahru Johor Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Responsibilities
Provide end-user support and troubleshoot IT hardware, software and system issues.
Lead and supervise IT support staff, including work allocation and daily task monitoring.
Maintain company data, systems and IT security while ensuring minimum system downtime.
Liaise with vendors and suppliers and coordinate procurement of IT hardware, software and services.
Perform updates, maintenance, backup, housekeeping and troubleshooting for Windows Servers and Virtual Machines.
Set up and maintain desktop PCs, laptops, printers and other IT equipment.
Manage and maintain internet connectivity, network devices and firewalls.
Administer user accounts, file services and network access rights.
Maintain IT asset records and monitor asset movement and assignment.
Monitor and maintain software licences and IT documentation.
Assist in IT projects, system implementation, reporting and other IT administrative tasks.
Support Food Safety Management System requirements, including HACCP, GMP, FSSC 22000, BRC, IFS and HALAL, and perform other duties as assigned.
Diploma or Degree in Information Technology, Computer Science or a related field.
Minimum 3 years of relevant IT working experience.
Minimum 2 years of experience at a similar position level.
IT-related professional certification will be an added advantage.
Good knowledge of IT infrastructure, networking and Windows Server.
Strong hardware and software troubleshooting skills.
Experience in user account and access management.
Knowledge of firewalls, Virtual Machines, Microsoft 365, backup solutions and IT security.
Able to lead and supervise IT support staff.
Good problem-solving and communication skills.
Able to work independently.
Firewall and network administration
Virtual Machine administration
Microsoft 365
Backup and recovery
IT security
Windows Server
IT asset and software licence management
Peringatan Penting
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