- Teluk Bahang Pulau Pinang Malaysia
Kerja Sepenuh Masa, Resort Host di Banyan Tree Ilha Caldeira Pulau Pinang - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Resort Host assists the Assistant Front Office Manager or Front Office Manager in all Front Office activities and handles to guests’ requests promptly and professionally.
Responsibilities
Responsibilities
- Connects with the guests on personal level while answering calls.
- Handles guests’ requests and complaints personally and takes ownership in making their stay with us exciting and memorable.
- Masters the guests’ details, room status and reservation status in order to perform smooth check-in or check-out.
- Practices suggestive selling techniques to sell rooms and to promote other services in the hotel.
- Performs cashiering task diligently and efficiently.
- 1 or 2 years of experiences in frontline or any related experiences dealing with guests
- Pleasant personality
- Good interpersonal skill and team-oriented person
- Able to read and communicate in English
- Willing to work on shift rotation
- Must have the right to work in Malaysia
Peringatan Penting
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