Company Description Bond and Sukuk Information Exchange (BIX Malaysia) is a non-profit information platform that provides free public access to comprehensive and up-to-date data on bonds and sukuk issued in Malaysia. Established in 2017, BIX Malaysia enhances transparency in both primary and secondary markets and supports greater investor awareness, including among retail investors. The platform is a key part of Malaysia’s bond and sukuk market infrastructure, consolidating price, credit, and market information from reputable sources such as Bank Negara Malaysia, Securities Commission Malaysia, Bursa Malaysia, RAM, and MARC Rating Agency. BIX Malaysia offers advanced search tools and a bond calculator to help investors analyze expected yields, durations, ratings, and returns. Its learning platform further supports users by providing educational resources and updates on developments in the Malaysian bond and sukuk market.
Key Responsibilities
- Manage and update BIX Malaysia's website, including articles, reports, videos and other content.
- Monitor website and trading data to ensure information is received and published correctly.
- Perform basic checks and assist with restarting data feeds when data is not received.
- Perform regular website data checks and reconciliation to ensure data accuracy.
- Provide basic IT support and troubleshooting for staff laptops, software and other IT equipment.
- Assist with Microsoft 365, company email and user account administration.
- Monitor IT security issues such as viruses, malware and suspicious activities.
- Monitor and manage IT software licenses and subscriptions, including Microsoft 365, Adobe, domain and antivirus.
- Prepare monthly website analytics reports and assist with data extraction when required.
- Use AI tools effectively to improve productivity, assist with troubleshooting, data analysis, documentation and other IT-related tasks.
- Evaluate and use appropriate AI tools responsibly while ensuring company information and confidential data are protected.
- Coordinate with external IT and website vendors on technical issues, troubleshooting and website enhancements.
- Maintain basic IT documentation, records and asset information.
- Assist with IT projects and other duties as assigned, including supporting company events and activities when required.
Requirements
- Diploma or Degree in Information Technology, Computer Science or a related field.
- Fresh graduates are encouraged to apply.
- Basic knowledge of IT hardware, software and troubleshooting.
- Basic knowledge of Microsoft 365 and website administration.
- Familiarity with AI tools such as ChatGPT, Microsoft Copilot or similar productivity tools is an advantage.
- Basic understanding of how to write effective prompts and use AI to support daily work is an advantage.
- Knowledge of website CMS, Google Analytics or IT security is an advantage.
- Good communication and problem-solving skills.
- Able to work independently and manage multiple tasks.
- Willing to learn and develop in different areas of IT.