Kerja Sepenuh Masa, Relationship Manager (Johor Bahru Branch) di Alrajhi Bank Malaysia Johor - Maukerja

About the Role:

This is a critical, client-facing role responsible for acquiring, managing, and deepening relationships with high-net-worth (HNW) and affluent clients. The core objective is to deliver sophisticated, holistic wealth advisory services, with a strong focus on selling specialized investment products, while adhering to all regulatory and compliance standards.

What you will do:

• Single touch point to serve the high net-worth individuals to fulfill their financial & banking needs via financial planning & customized wealth solutions.
• Ensure achievement of targets assigned.
• Work with the Branch Manager to ensure sales activities are in line with business direction.
• Grow the AUM, fee income, profitability & customer base through active acquisition & prospecting of NTB high net worth individuals in the target market group.
• Source for new business/customers.
• Build rapport/enhance relationship with customers.
• Retain existing customers; grow their wallet share with the bank through cross-selling.
• Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the service level agreement, efficient / accurate standards and good business processes/ judgments.
• Ensure strict compliant to the Bank's standard policy and procedures, internal control and compliance, regulatory requirements and AMLA/CFT.
• Ensure all customer complaints and feedback being resolved within TAT.

Skills and experience you possess:

• Bachelor’s Degree or equivalent in any relevant field.
• Possess a minimum of 3 years of proven experience in a Relationship Management or sales role within the Banking/Financial Services sector in Malaysia, with a successful track record in selling wealth products.
• Possess valid and relevant professional licenses/certifications required by Malaysian regulators (e.g., UT, FIMM, IPPC/PCE, TBE, or equivalent for wealth and investment products).
• Vast knowledge in latest compliance, regulatory requirements and AMLA/CFT
• Strong MS Excel skills
• Able to work in tight deadlines and stressful situation
• Ability to multi-task
• Good command of English