Project Manager (Consultant) — Level 2
IT Project Management & Application Operations | Singapore Government Sector
About the Role
Your work will directly power
10+ critical eServices used by millions in Singapore's workforce landscape
.
You will manage the day-to-day operations and delivery of the
Common Services Provider (CSP)
and
Common Payment Gateway (CPG)
systems — mission-critical platforms supporting MOM eServices.
This is a role for a PM who thrives at the intersection of
technology, vendors, security, and governance
, and takes pride in keeping national-grade systems running flawlessly.
What You'll Be Doing
Systems Operations & Service Continuity
Own day-to-day operations of CSP/CPG production systems — availability, maintenance, recovery
Drive incidents, problems, changes, and service requests to closure within SLAs
Manage dependencies across internet-facing MOM eServices; coordinate AWS/GCC hosting and infrastructure matters with vendors
Champion business continuity and prevent unplanned downtime
Vendor, Contract & Financial Management
Manage vendors on performance, SLAs, deliverables, defects, CRs/SRs — including challenging proposals and estimates
Monitor budgets, expenditure, and quotations; flag financial risks early
Lead contractual governance, service reviews, and performance escalations
Security, Audit & Compliance
Coordinate security, audit, and compliance activities — evidence collation, remediation tracking, findings closure
Apply Singapore Government ICT policies and
IM8 requirements
; ensure vulnerabilities are owned, tracked, and closed
Project Delivery & Governance
Build project plans, risk registers, and issue logs; lead cross-functional delivery across teams, vendors, and stakeholders
Coordinate UAT, deployment, transition, and post-implementation activities
Produce status reports, governance papers, and executive dashboards, applying Agile and/or Waterfall as appropriate
Continuous Improvement
Improve processes, resilience, and vendor delivery through data and lessons learnt; maintain operational documentation and escalation arrangements.
What You'll Bring
Minimum 5 years
in IT project management and/or application operations, preferably in the Singapore public sector.
Experience managing
mission-critical production systems
and internet-facing eServices.
Familiarity with
AWS/GCC cloud environments
,
IM8 requirements
, and government security/compliance controls.
Experience with
IT/security audits
,
Singpass/Corppass
integrations, and
payment gateways
(GIRO, PayNow, banks/PSPs such as DBS or Stripe).
Full-lifecycle project delivery and
vendor management
expertise (SLA/KPI tracking, CR/SR, escalations).
PMP, CITPM, or equivalent certification preferred.
Independent and self-driven — you investigate first and own outcomes end-to-end.
Composed under pressure; you flag risks early and bring solutions, not just problems.
Clear communicator with technical and non-technical stakeholders alike.
Why This Role?
National impact
— keep systems running that Singapore's workforce depends on daily.
End-to-end ownership
— operations, vendors, security, and delivery in one meaningful remit.
Deep domain exposure
— cloud, payments, government compliance, and audit.
A role that rewards autonomy
— we value people who drive outcomes, not just complete tasks.
Welcome to apply if you fit the bill. Only shortlisted candidates will be notified. Successful candidates must obtain CAT 2 security clearance.
We are a Manpower, Recruitment and Employment Agency that provides reliable and tailored staffing solutions. We do our very best to ensure that our candidates are looked-after and given the opportunity to attain their career goals.