Job Summary
We are looking for a friendly, attentive, and service-oriented Waiter/Waitress to join our team. The successful candidate will be responsible for providing excellent customer service, taking food and beverage orders, serving guests, and ensuring a pleasant dining experience.
Key Responsibilities
- Greet and welcome customers in a friendly and professional manner.
- Present menus, explain menu items, and provide recommendations when requested.
- Take accurate food and beverage orders and communicate them to the kitchen/bar team.
- Serve food and beverages promptly and professionally.
- Check on customers during their meals to ensure satisfaction.
- Handle customer requests, questions, and complaints courteously.
- Clear and clean tables, dining areas, and service stations.
- Prepare tables before service and maintain cleanliness throughout the shift.
- Process bills and payments accurately when required.
- Follow food safety, hygiene, and workplace safety standards.
- Work closely with other team members to ensure smooth restaurant operations.
- Perform other duties assigned by the supervisor or manager.
Requirements
- Previous experience in a restaurant or hospitality environment is an advantage.
- Good communication and customer-service skills.
- Friendly, polite, and approachable personality.
- Able to work in a fast-paced environment.
- Able to work shifts, weekends, and public holidays when required.
- Good teamwork and a positive attitude.
- Basic knowledge of food and beverage service is an advantage.
Skills
- Customer service
- Communication
- Teamwork
- Time management
- Attention to detail
- Problem-solving
- Ability to work under pressure
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person