Company Overview
Recruit Fast is a Singapore-based employment agency specializing in connecting employers with skilled professionals across industries. We prioritize client, candidate, and colleague interests, driven by collaboration, integrity, and innovation.
Job Summary
Manage airfreight import shipments independently, ensuring compliance with quality standards and efficient coordination of documentation, customs, and customer service to support seamless logistics operations.
Responsibilities
- Manage airfreight import shipments independently, ensuring compliance with quality standards including documentation, booking, shipment control, transport insurance, accounting, and customs handling
- Communicate effectively with carriers, subcontractors, branch offices, and destination agents to coordinate shipment processes and resolve issues
- Prepare and verify full sets of export documents accurately to support shipment clearance and compliance
- Monitor daily shipment orders and provide timely pre-alerts to destination offices and agents
- Deliver professional customer support by addressing inquiries, handling complaints, and providing effective solutions
- Prepare and track offers to customers, ensuring accurate and timely follow-up
- Issue invoices and supporting documents to customers and agents with accuracy
- Review job costing for each shipment file to ensure profitability and prevent losses
- Manage import customs issues by liaising with relevant authorities and ensuring compliance
- Perform additional related tasks as assigned by management to support operational goals
Required competencies and certifications
- Diploma or Degree in Logistics, Supply Chain Management, or related field
- Minimum 2 years of experience in airfreight import operations, including documentation, customs clearance, and shipment coordination
- Proficient knowledge of airway bills, customs regulations, and freight forwarding processes
- Skilled in preparing and verifying export documents accurately
- Strong communication skills to liaise professionally with carriers, agents, and customers
- Experience in handling customer complaints and delivering effective resolutions
Other Information
Reeve Lim Kok Kiong
- Recruit Fast Pte. Ltd. (EA License: 23C1828)
- EA Personnel: R1330005
- Email: *************
- Website: www.recruitfast.sg