- Singapore
Kerja Sepenuh Masa, Workplace Assistant Manager di JLL - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Workplace Assistant Manager
What this job involves
As a Workplace Assistant Manager, you will support the delivery of an exceptional workplace experience by ensuring the workplace operates safely, efficiently, and in line with client expectations. You will oversee daily workplace operations, manage service providers, maintain compliance standards, and build strong relationships with clients and stakeholders. Responsibilities are derived from the operational, compliance, reporting, and coordination requirements outlined in the current role scope.
Key Responsibilities
Workplace Operations
Manage day-to-day workplace operations to ensure a safe, functional, and seamless environment.
Coordinate facilities maintenance, housekeeping, and workplace services.
Monitor service delivery and resolve operational issues in a timely manner.
Conduct regular workplace inspections and drive continuous improvement initiatives.
Vendor and Service Partner Management
Manage contractors and service providers to ensure compliance with service levels and contractual obligations.
Monitor vendor performance and support the delivery of maintenance works and workplace projects.
Ensure services are delivered safely, efficiently, and to agreed standards.
Client and Stakeholder Engagement
Serve as a key point of contact for workplace-related matters.
Build and maintain positive working relationships with clients, occupants, and service partners.
Communicate operational updates, workplace initiatives, and service-related matters effectively.
Compliance and Risk Management
Support compliance with statutory, safety, and client requirements.
Conduct audits, inspections, and follow-up actions to maintain workplace standards.
Support sustainability, quality, and workplace certification initiatives where applicable.
Reporting and Continuous Improvement
Prepare operational reports and monitor workplace performance metrics.
Support budgeting, cost control, and resource planning activities.
Identify opportunities to enhance workplace experience, productivity, and operational efficiency.
Experience and Qualifications
Diploma or Degree in Facilities Management, Workplace Management, Engineering, Business, or a related field.
Relevant experience in workplace, facilities, property, or corporate office operations.
Experience managing vendors, contractors, and service providers.
Knowledge of workplace operations, health and safety requirements, and facilities management best practices.
Skills and Competencies
Strong stakeholder management and communication skills.
Customer-focused with a proactive and solution-oriented mindset.
Ability to manage multiple priorities in a fast-paced environment.
Strong organisational, reporting, and problem-solving skills.
Proficiency in Microsoft Office applications and workplace management systems.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Workplace Assistant Manager
What this job involves
As a Workplace Assistant Manager, you will support the delivery of an exceptional workplace experience by ensuring the workplace operates safely, efficiently, and in line with client expectations. You will oversee daily workplace operations, manage service providers, maintain compliance standards, and build strong relationships with clients and stakeholders. Responsibilities are derived from the operational, compliance, reporting, and coordination requirements outlined in the current role scope.
Key Responsibilities
Workplace Operations
Manage day-to-day workplace operations to ensure a safe, functional, and seamless environment.
Coordinate facilities maintenance, housekeeping, and workplace services.
Monitor service delivery and resolve operational issues in a timely manner.
Conduct regular workplace inspections and drive continuous improvement initiatives.
Vendor and Service Partner Management
Manage contractors and service providers to ensure compliance with service levels and contractual obligations.
Monitor vendor performance and support the delivery of maintenance works and workplace projects.
Ensure services are delivered safely, efficiently, and to agreed standards.
Client and Stakeholder Engagement
Serve as a key point of contact for workplace-related matters.
Build and maintain positive working relationships with clients, occupants, and service partners.
Communicate operational updates, workplace initiatives, and service-related matters effectively.
Compliance and Risk Management
Support compliance with statutory, safety, and client requirements.
Conduct audits, inspections, and follow-up actions to maintain workplace standards.
Support sustainability, quality, and workplace certification initiatives where applicable.
Reporting and Continuous Improvement
Prepare operational reports and monitor workplace performance metrics.
Support budgeting, cost control, and resource planning activities.
Identify opportunities to enhance workplace experience, productivity, and operational efficiency.
Experience and Qualifications
Diploma or Degree in Facilities Management, Workplace Management, Engineering, Business, or a related field.
Relevant experience in workplace, facilities, property, or corporate office operations.
Experience managing vendors, contractors, and service providers.
Knowledge of workplace operations, health and safety requirements, and facilities management best practices.
Skills and Competencies
Strong stakeholder management and communication skills.
Customer-focused with a proactive and solution-oriented mindset.
Ability to manage multiple priorities in a fast-paced environment.
Strong organisational, reporting, and problem-solving skills.
Proficiency in Microsoft Office applications and workplace management systems.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Peringatan Penting
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