Kerja Sepenuh Masa, Charity Service Officer -Social Worker di Taiwan Buddhist Tzu-Chi Foundation Malaysia Negeri Sembilan - Maukerja

Charity Case Management

• Conduct needs assessments and home visits to evaluate the eligibility and urgency of cases.

• Develop case plans, coordinate assistance, and monitor progress to ensure beneficiaries receive timely and appropriate support.

• Maintain accurate and confidential case records in accordance with organizational guidelines.

• Liaise with volunteers, healthcare providers, and other agencies to address beneficiaries’ needs comprehensively.

Charity Projects & Events

• Plan, coordinate, and execute charity-related projects, outreach programs, and emergency relief efforts.

• Collaborate with community teams and volunteers to organize activities such as relief distributions and community service days.

• Ensure all events and relief activities are well-documented, with outcomes evaluated to measure impact and guide improvements.

Administration & Community Engagement

• Handle administrative tasks related to charity services, including documentation, financial claims, and database updates.

• Prepare regular reports on case progress, project outcomes, and fund utilization for management review or corporate sponsors.

• Ensure compliance with organizational policies and relevant legal or ethical standards.

• Build relationships with community organizations, government agencies, and corporate partners to expand resources for charity services.

• Work closely with volunteers, providing guidance and coordination for charity-related projects.

• Diploma or Degree in Social Work, Psychology, Counselling, or other related fields.

• Experience in case management, social work, or community service is an advantage.

• Strong interpersonal and communication skills, with the ability to engage with beneficiaries from diverse backgrounds.

• Good organizational skills and attention to detail.

• Ability to work independently and in a team-oriented environment.

• Proficiency in MS Office; basic knowledge of data management systems is an advantage.

• Compassionate, patient, and committed to serving the community.

• Willingness to work at Seremban with flexible hours, including weekends, when required.