Job Description
Operations & Admin: Support Management in running daily mart operations, enforcing routine workflows, and stepping in to cover shifts during manpower shortages.
Inventory & Sourcing: Audit daily stock and liaise with suppliers to source competitively priced, high-demand products to drive margins.
Merchandising & Profitability: Maintain accurate price displays, shelf cleanliness, and eye-catching setups to boost store sales.
Marketing Support: Work with Marketing to launch and display promotions across print and social media.
Team Leadership: Manage staff schedules, train team members on SOP compliance, and drive overall workplace efficiency.
Store Upkeep: Enforce food hygiene, cleanliness, and equipment maintenance standards across the premise.
Guest Relations: Deliver high customer service standards with a warm welcome and fond farewell for all guests.
Agility: Adapt flexibly to take on new operational responsibilities as required.
Requirements
Experience: 2–3 years in retail/supermarkets with 1+ year supervising teams, managing stock, and coordinating suppliers.
Technical Skills: Competent in POS software, inventory tools, basic financial metrics, and shift rostering.
Soft Skills: Strong leadership, negotiation skills, customer service orientation, and problem-solving ability.
Flexibility: Fit for store floor work and open to working shifts, weekends, and public holidays.