We are looking for a Temp Patient Service Executive that is able to commit from October 2026 to Mid March 2027.
Responsibilities
Greet and receive patients or visitors at the reception counter to provide a welcoming environment
Perform patient registration for both inpatient and outpatient by accurately obtaining and recording patient addresses, contact details, insurance information, and medical histories
Update and verify patient information at each visit while maintaining confidentiality
Answer phone calls and respond to enquiries courteously and promptly to support patient needs
Assist and direct patients and visitors to examination rooms to ensure smooth patient flow
Schedule patient appointments and make reminder calls and SMS messages to reduce no-shows
Inform patients about delays and expected waiting times to manage expectations
Provide financial counselling to patients and their families to explain billing and payment options
Collect payments for services rendered and ensure accurate transaction processing
Close daily accounts and prepare cash deposits to maintain financial accuracy
Maintain cleanliness and tidiness of the reception counter and patient waiting areas to promote a professional environment
Adhere to strict infection control measures, exercise standard precautions, and practice good hand hygiene to ensure patient safety
Advise both inpatients and outpatients on necessary procedure preparations to support clinical processes
Assist in maintaining general cleanliness and upkeep of the assigned work area within the imaging facility
Assist in transferring patients to and from the imaging facility to support patient mobility needs
Replenish patient brochures and office stationery to ensure availability of materials
Perform clerical duties including filing and data entry for statistics reporting to support administrative functions
Coordinate with maintenance and repair services by reporting issues promptly to maintain facility operations
Assume additional duties as directed by the operations manager or supervisors to support team needs
Report any errors or discrepancies promptly to supervisors to ensure timely resolution
Required competencies and certifications
Fresh Graduates from Polytechnic with any Diploma discipline without experience, or minimum 1 years of relevant experience.
Good communication and interpersonal skills
Strong team player and thrives on working in a team
Well versed in Microsoft Office applications
Singapore Breast Surgery Center ("SBSC") is one stop center to meet the needs for breast care and women's medical imaging.
Our team is lead by a team of doctors specializing in the detection, treatment and management of breast cancer and diseases. We aim to provide a patient centric environment with a collegial, professional work culture.