- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
In This Role, You Will Be...(Proposed commencement date: September or October.)
· Follow standard workflows, interpret client requirements accurately and handle full-cycle insurance tasks in English systems (policy data extraction, verification, entry, modification, etc.).
· Meet task deadlines and track time precisely; conduct proactive quality checks, identify process issues and drive solutions to meet quality and efficiency standards.
· Communicate with clients via professional English emails, respond promptly to client requests and resolve problems quickly to ensure client satisfaction.
What You Need To Be Successful...
· Diploma degree or above
· Fluent English
· Proficiency in Microsoft Office (Word, Excel, etc.)
· Strong learning ability and sense of responsibility
· Quality-oriented and highly accurate in work delivery
Your Benefits & Perks…
· Basic salary range: RM 3,000 - RM 3,900/ Month
· Position allowance
· Statutory benefits: SOCSO/EIS/EPF
· Standard two-day weekend
· Paid public holiday
· Mandatory annual leave days
· Sick leave
· Maternity leave
· Paternity leave
· Medical insurance
· Medical check-up
· Structured onboarding training and ongoing learning opportunities
Other
1. Working Hour: 8AM-5PM from Monday to Friday
2. Office Location: A-5-1 & A-5-2, Level 5 of Hampshire Place Office 157, Hampshire 1, Jalan Mayang Sari 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur Malaysia
Pay: RM3,000.00 - RM3,900.00 per month
Benefits:
Work Location: In person
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