jobs in KOPIBRO PTE. LTD.

Kerja Sepenuh Masa GENERAL MANAGER (CUSTOMER - OPERATIONS), Gaji tinggi SGD 10,000 di KOPIBRO PTE. LTD. Southeast (Singapore) - Maukerja

GENERAL MANAGER (CUSTOMER - OPERATIONS)

KOPIBRO PTE. LTD.

Geylang, Southeast (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Paya Lebar Road Geylang Southeast (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Job Summary

Manage daily Cafe (traditional cafe) operations to deliver excellent customer service, supervise and schedule staff effectively, control stock and costs, and maintain hygiene and safety standards in a fast-paced environment.

Responsibilities

Oversee daily cafe operations to ensure smooth workflow and maintain high service quality

Supervise staff and create schedules to optimize team performance and ensure adequate coverage

Deliver consistent, high-quality customer service and promptly resolve customer feedback to enhance satisfaction

Manage inventory levels and control costs to maximize cafe profitability

Enforce hygiene and safety standards to comply with regulatory requirements and maintain a safe environment

Adapt to fast-paced work conditions while maintaining operational efficiency

Work shifts, including weekends and public holidays, to support continuous business operations

Preferred competencies and qualifications

Apply hands-on experience in the food and beverage (traditional cafe) industry to improve operational outcomes

Demonstrate strong leadership skills to motivate and guide team members effectively

Utilize effective communication skills to coordinate with staff and customers for smooth operations

Peringatan Penting

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