- Singapore
Kerja Sepenuh Masa Telephone Operator (West Region), Gaji tinggi SGD 2,000 di KIM YEW INTEGRATED PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Summary
You will coordinate servicing, repairs, and fault management operations at the Fault Management Centre in west Singapore, respond promptly to incidents following SOPs, generate fault reports, and support facility supervisors in various tasks.
Responsibilities
Coordinate servicing, repairs, and monitor smooth operations at the Fault Management Centre in West Singapore
Respond promptly and appropriately to faults, incidents, and complaints according to established SOPs
Generate detailed fault reports to document issues and resolutions
Support facility supervisors by assisting in additional operational roles as instructed
Handle telephone calls and emails with proper etiquette and timely responses
Required competencies and certifications
Minimum three (3) ‘O’ level passes including English, and Nitec or equivalent in Mechanical, Electrical, or Electronic Engineering
At least one (1) year of frontline or call center experience involving customer interaction
Proficient in English, computer literate, and possess adequate typing skills
Willingness to perform night shifts twice a week
Preferred competencies and qualifications
Proficiency in one additional language besides English (to facilitate communication in a multilingual environment)
Kim Yew Integrated Pte Ltd (Previously known as Kim Yew Electrical & Sanitary Pte Ltd) was established in Year 1985 as a sub-contractor under-taking electrical and plumbing works. Over the years, the company has grown by building on its core strengths. The company was then incorporated in Singapore into a private limited company in year 1996. Since then it has emerged as an established integrated facilities management service provider offering various types of professional services including facilities management, maintenance of building facilities, consultancy services, etc.
The company had also worked with several building contractors for A&A projects at various locations throughout Singapore. Such projects include areas from the commercial, government and institutional sectors. We have strong working relationships with our partners and specialists as we believed in teamwork, cooperation and unity.
We support the green movement and other energy conservation initiatives. We worked in collaboration with ESCOs to improve energy conservation efforts for clients. We are ISO 9001:2008 and ISO 18001:2000 certified.
You will coordinate servicing, repairs, and fault management operations at the Fault Management Centre in west Singapore, respond promptly to incidents following SOPs, generate fault reports, and support facility supervisors in various tasks.
Responsibilities
Coordinate servicing, repairs, and monitor smooth operations at the Fault Management Centre in West Singapore
Respond promptly and appropriately to faults, incidents, and complaints according to established SOPs
Generate detailed fault reports to document issues and resolutions
Support facility supervisors by assisting in additional operational roles as instructed
Handle telephone calls and emails with proper etiquette and timely responses
Required competencies and certifications
Minimum three (3) ‘O’ level passes including English, and Nitec or equivalent in Mechanical, Electrical, or Electronic Engineering
At least one (1) year of frontline or call center experience involving customer interaction
Proficient in English, computer literate, and possess adequate typing skills
Willingness to perform night shifts twice a week
Preferred competencies and qualifications
Proficiency in one additional language besides English (to facilitate communication in a multilingual environment)
Kim Yew Integrated Pte Ltd (Previously known as Kim Yew Electrical & Sanitary Pte Ltd) was established in Year 1985 as a sub-contractor under-taking electrical and plumbing works. Over the years, the company has grown by building on its core strengths. The company was then incorporated in Singapore into a private limited company in year 1996. Since then it has emerged as an established integrated facilities management service provider offering various types of professional services including facilities management, maintenance of building facilities, consultancy services, etc.
The company had also worked with several building contractors for A&A projects at various locations throughout Singapore. Such projects include areas from the commercial, government and institutional sectors. We have strong working relationships with our partners and specialists as we believed in teamwork, cooperation and unity.
We support the green movement and other energy conservation initiatives. We worked in collaboration with ESCOs to improve energy conservation efforts for clients. We are ISO 9001:2008 and ISO 18001:2000 certified.
Peringatan Penting
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