Kerja Sepenuh Masa, Administrative Assistant - Executive Secretary di M BOUTIQUE HOTEL IPOH Perak - Maukerja

About M Hill Hotel

M Hill Hotel is the newest and most ambitious project by M Boutique Hotel Collective - a homegrown hospitality brand recognised for its design-led spaces, strong brand identity, and creative approach to hospitality.

Scheduled to open in the 1st Quarter of 2027, M Hill Hotel represents our first serious and modern hotel concept - a defining step forward for the brand and for the hospitality landscape of Ipoh.

The hotel will feature 270 Deluxe Rooms and full-service banqueting facilities with a capacity of up to 500 persons, positioning it as one of the key event and corporate hospitality venues in the city.

Built with intention, personality, and contemporary sophistication, M Hill will set a new benchmark for urban hospitality in the region.

This is not a routine hotel opening.
This is culture-building at scale.

The Role

We are seeking a strategic and people-driven Administrative Assistant / Executive Secretary to support the Hotel Manager / General Manager and Hotel Management team.

The role will be responsible for day-to-day administration, management coordination, documentation, meeting support and follow-up, particularly throughout the pre-opening and opening phases.

Key Responsibilities

Executive & Management Support

• Provide administrative and secretarial support to the Hotel Manager / General Manager and Management team
• Manage correspondence, emails, appointments, meetings, calendars and management schedules
• Prepare letters, memos, reports, presentations and management documents
• Arrange meetings, prepare agendas, record minutes and maintain action lists
• Follow up with Heads of Department on outstanding matters and deadlines

Pre-Opening & Coordination

• Assist with hotel pre-opening documentation, administrative requirements and coordination
• Coordinate information, submissions and reports from various hotel departments
• Assist with management and owner reports, presentations and briefing materials
• Support meetings, inspections, pre-opening activities and other hotel projects

Administration & Confidentiality

• Maintain proper filing, documentation and document-control systems
• Maintain accurate records, trackers and administrative reports
• Handle sensitive hotel, management and personnel information with strict confidentiality
• Liaise professionally with internal departments, suppliers, contractors and external parties
• Undertake other administrative duties and assignments as directed by Hotel Management

Who We’re Looking For

We are looking for an individual who is:

Organised | Meticulous | Proactive | Responsible | Professional | Confidential | Reliable | Good Communicator | Strong Follow-Up | Team Player

Candidates with strong experience in hotel administration, executive secretarial support, pre-opening operations, management coordination, or senior-level administrative support are strongly encouraged to apply.

If you are someone who takes pride in keeping things organised, ensuring nothing falls through the cracks, and supporting management to operate effectively, this could be the opportunity for you.

Requirements

• Diploma or Certificate in Business Administration, Office Administration, Hotel Management, Secretarial Studies or a related discipline
• Minimum 2–4 years of relevant administrative, secretarial or hotel experience. Candidates with strong administrative experience but without a diploma may also be considered
• Previous experience in a 4- or 5-star hotel will be an advantage. Pre-opening hotel experience is highly desirable
• Good command of written and spoken English. Good command of Bahasa Malaysia; additional languages are an advantage
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Strong organisational and time-management skills
• Excellent attention to detail with good document and filing discipline
• Strong follow-up and coordination skills
• Able to work independently with minimal supervision
• Professional, presentable, reliable and able to maintain strict confidentiality
• Positive attitude, proactive approach and willingness to take ownership of assigned tasks
• Able to work effectively in a fast-paced hotel environment and meet deadlines.

Why Join Us

M Hill Hotel is a defining milestone for M Boutique Hotel Collective.

As part of the Hotel Management team, you will have the opportunity to be involved from thepre-opening stage through the launch and establishment of a major 270-room hotel.

You will work closely with senior management and multiple hotel departments, gaining exposure to the development and operation of a modern, full-service hospitality property from the ground up.

For the right individual, this is more than an administrative position — it is an opportunity to become an important part of the team building M Hill Hotel from the beginning.

Be part of the team that builds M Hill from the ground up.

Interested candidates are invited to submit their CV together with a brief statement on how they would build a strong, unified HR framework across the M Boutique Hotel Collective.

Job Types: Full-time, Permanent

Benefits:

• Professional development

Work Location: In person