Kerja Sepenuh Masa, Manager di Accion Labs Federal Territory - Maukerja

Company Description Accion Labs is an AI-first, platform-led innovation engineering company headquartered in Pittsburgh, focused on transforming businesses through next-generation technologies. With a global presence across 23 locations and more than 5,000 team members, including over 1,000 trained in AI and GenAI, Accion Labs helps organizations modernize and accelerate enterprise transformation. The company delivers digital engineering, cloud and platform engineering, data and AI solutions, enterprise system automation, and agentic AI services using proprietary IP and proven execution models. Its mature governance framework and partnership-driven approach enable successful AI-powered product launches, legacy modernization, and performance optimization across industries. Accion Labs is widely recognized by business media and leading analyst firms for its innovation, growth, and excellence in Generative AI and product engineering services.

Role Purpose

The Technology Security Project & Service Governance Manager is responsible for overseeing cybersecurity governance, service management, financial management, project governance, operational reporting, and cyber resilience activities within Malaysia. The role serves as a key liaison between local Information Security, Technology, Business stakeholders, and Group Security functions to ensure effective delivery, oversight, and continuous improvement of cybersecurity services and initiatives.

The incumbent will establish governance processes, monitor service performance, manage security budgets and financial reporting, coordinate security projects, support regulatory and audit requirements, strengthen cyber resilience, and drive cybersecurity awareness programs across the organization.

Key Responsibilities

1. Security Financial Management & Reporting

2. Security Service Management & Reporting

3. Security Project Management & Reporting

4. Security Service Reviews (GIS, APTB, AGB)

5. Business Continuity Planning for Cybersecurity

6. Enhancing Cybersecurity Awareness

7. Governance, Risk, and Stakeholder Management

Key Performance Indicators (KPIs)

• Timely submission of security governance, service, project, and financial reports.
• Achievement of security budget targets and financial governance requirements.
• Security service performance against agreed KPIs and SLAs.
• On-time delivery of cybersecurity projects and initiatives.
• Closure rate of actions arising from service reviews and governance meetings.
• Successful completion of cyber resilience and business continuity testing.
• Security awareness participation rates and phishing simulation improvements.

Qualifications & Experience

Education

• Bachelor's Degree in Information Security, Computer Science, Information Technology, Risk Management, Business Administration, or related discipline.

Experience

• Minimum 7-10 years of experience in Information Security, Technology Governance, IT Service Management, Project Management, or Operational Risk.
• Experience in financial services, banking, insurance, or regulated industries is preferred.
• Proven experience in governance reporting, service management, project governance, and stakeholder management.
• Experience supporting cybersecurity programs and regulatory engagements is advantageous.

Preferred Certifications

One or more of the following certifications are preferred:

• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CRISC (Certified in Risk and Information Systems Control)
• ITIL Foundation / ITIL Managing Professional
• PMP (Project Management Professional)
• PRINCE2 Practitioner
• ISO 27001 Lead Implementer or Lead Auditor
• Certified Business Continuity Professional (CBCP) or equivalent

Key Competencies

Technical & Professional

• Cybersecurity Governance
• IT Service Management (ITSM)
• Portfolio & Project Governance
• Financial Planning & Budget Management
• Business Continuity & Cyber Resilience
• Management Reporting & Dashboard Development
• Vendor & Contract Management
• Regulatory & Compliance Management

Leadership & Behavioural

• Strong stakeholder management and influencing skills
• Excellent analytical and problem-solving capabilities
• Strong communication and presentation skills
• Ability to drive governance and process improvements
• High attention to detail and risk awareness
• Ability to manage multiple priorities in a dynamic environment