Job Responsibilities
- Lead technical support and advisory services related to flexitank applications, installation, loading, unloading, and operational performance.
- Oversee technical investigations, root cause analysis, and corrective actions for product or operational issues.
- Monitor and improve product quality, reliability, and technical standards for flexitank operations.
- Collaborate with R&D and production teams on product enhancement and process improvement initiatives.
- Ensure compliance with customer requirements, industry standards, and safety regulations.
- Support operational teams during project implementation, customer onboarding, and technical deployment.
- Provide technical guidance during loading/unloading operations and customer site activities.
- Develop and maintain SOPs, technical manuals, procedures, and training materials.
- Coordinate with production and quality teams to optimize manufacturing and technical processes.
- Act as the key technical liaison between customers, operations, vendors, and internal departments.
- Build strong relationships with customers by providing effective technical solutions and timely issue resolution.
- Lead and mentor technical team members to enhance competency and operational effectiveness.
- Drive continuous improvement initiatives related to safety, efficiency, product performance, and customer satisfaction.
- Prepare technical reports, KPI analysis, and management updates.
Requirements:
- Diploma/Degree in Engineering (Mechanical, Industrial, Manufacturing, Polymer, Chemical) or related technical field.
- At least 2 to 7 years of working experience in polymer, flexible packaging, plastics packaging, technical service or related industries
- Strong problem-solving, communication, and customer service skills.
- Ability to travel for on-site support or outstation assignments.
- Experience in Root Cause Analysis, Corrective Action and Preventive Action report writing
- Willing to travel to customer site for support and investigation
- Proficient in Microsoft Office and basic technical documentation tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Able to commute to Pulau Indah.
If you are interested, you may email your CV/resume to *************
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Port Klang: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Work Location: In person