Kerja Sepenuh Masa, Client Onboarding di Inter Island Group Federal Territory - Maukerja

We are currently looking for an experienced Client Onboarding professional to support end-to-end onboarding activities within a banking and financial services environment. This role requires strong experience in client documentation, KYC/CDD processes, stakeholder coordination, regulatory requirements, and onboarding operations.

Key Responsibilities

• Manage the end-to-end client onboarding process from initiation through account activation.
• Review and validate client documentation to ensure completeness, accuracy, and compliance with internal requirements.
• Perform and support Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) activities where applicable.
• Review client information, ownership structures, beneficial ownership details, and supporting corporate documentation.
• Coordinate with clients and internal stakeholders to obtain outstanding information and resolve documentation gaps.
• Support sanctions, PEP, adverse media, and other compliance screening requirements as part of the onboarding process.
• Identify potential onboarding risks and escalate complex or high-risk cases to relevant Compliance or Financial Crime teams.
• Work closely with Relationship Managers, Compliance, Operations, Legal, Risk, and other internal stakeholders to facilitate timely onboarding.
• Track onboarding cases and ensure completion within agreed SLAs and turnaround times.
• Maintain accurate client records, onboarding documentation, case notes, and audit trails.
• Support periodic reviews, remediation exercises, client data updates, and lifecycle management activities where required.
• Ensure onboarding activities comply with internal policies, regulatory requirements, and operational risk controls.
• Participate in process improvement, system enhancements, UAT, migration, and onboarding transformation projects where applicable.

Requirements

• Minimum 5 years of relevant experience in Client Onboarding, KYC, CDD, AML, Client Lifecycle Management, or banking operations.
• Strong understanding of KYC/AML requirements, CDD/EDD, sanctions screening, PEP screening, and client risk assessment.
• Experience reviewing documentation for corporate, institutional, or non-individual clients is highly advantageous.
• Good understanding of corporate structures, UBO/beneficial ownership, and client documentation requirements.
• Experience working within banking, financial services, transaction banking, capital markets, or similar regulated environments.
• Strong stakeholder management skills with the ability to coordinate across multiple internal teams.
• Strong analytical skills and attention to detail when reviewing client information and documentation.
• Ability to manage multiple onboarding cases while meeting SLA and quality requirements.
• Good written and verbal communication skills.
• Experience with onboarding/KYC systems, workflow tools, or case management platforms would be advantageous.

Work Location: In person