- Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Experience: 15–25 Years
Domain: Data & Analytics / Digital Transformation (Retails)
Location: Singapore
(Candidate Must have retails domain)
Role Overview
We are looking for a Tango Leader / Strategic Account Delivery Leader who will be the single accountable leader for a strategic customer account. The person will own delivery, customer relationships, governance, financial performance, team leadership, and support account growth.
Key Responsibilities
Own end-to-end delivery across projects, programs, and portfolios.
Manage senior customer and executive stakeholders.
Lead governance meetings, escalations, risks, and delivery performance.
Ensure customer satisfaction and delivery excellence.
Partner with Sales/Client Partners on account growth and new opportunities.
Manage revenue, margin, utilization, forecasting, and financial KPIs.
Lead Delivery Managers, Program Managers, Architects, and technical teams.
Drive talent development, retention, and succession planning.
Oversee Data & Analytics, Cloud, AI, Digital Transformation, or Platform Modernization initiatives.
Must-Have Skills
15–25 years of IT / Consulting experience.
Strong Account Delivery / Program / Portfolio Management experience.
Experience managing large strategic enterprise accounts.
Strong C-level stakeholder management and customer engagement.
Experience with Data & Analytics / Digital Transformation programs.
Exposure to Cloud, AI, Data Platforms, or Modernization.
Strong understanding of Revenue, Margin, and Delivery Governance.
Excellent leadership, communication, negotiation, and escalation-management skills.
Peringatan Penting
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