Kerja Sepenuh Masa, Senior Coordinator, Sales Coordination (12-month Contract) di Hapag-Lloyd AG - Maukerja

Sales Support provides end-to-end support to Sales teams by managing quotations, contracts, bids, customer coordination, campaigns, and rate-related matters to ensure smooth and effective sales execution.

• Diploma/Degree with minimum 1-2 years†relevant Sales Management or Customer Relationship Management experience in liner shipping/transportation industry.

• Fluent in English, both spoken and written

• Strong interpersonal and communication skills, with ability to develop good relationships across all levels

• Motivated, proactive and reliable

• A team player with ability to work under pressure

• Analytical,â€creative, and efficient way of work

• Well organized with good time management skills

• Willing to take ownership of tasks and responsibility

• Maintains a high level of commitment and work ethic while carrying out duties/responsibilities

Sales Support delivers quality support to Sales Execution and Sales Steering teams with the aim to â€make it workâ€. This is accomplished through:

• Preparing and sending of rate quotations, follow up with customers after the quotations.

• Coordinating with Trade Management for rate agreement and service contract proposals and special rate offers

• Maintaining contracts and rate agreements, including filing, publishing of rates, service contracts and amendments with the FMC.

• Bids / Tenders management and co-ordination.

• Customer management, which includes inter-departmental coordination for various matters involving customers requests, requirements or disputes.

• Campaign management and co-ordination of mass mailings to customers using Microsoft CRM

• Customer Data Management (Organizational Catalogue)

• Clear customer handover to Customer Service and Assist Customer Service with Problem Solving regarding rates / revenues where needed