- Singapore
Kerja Sepenuh Masa IT Desktop Support Engineer (Backfill), Gaji tinggi SGD 3,000 di Mossad Services - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Key Roles & Responsibilities
Perform following duties as a Backfill IT engineer, whenever resident engineers are on leave/absent
Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms
Escalate and work with second or third level support/third party vendor on resolution of problem when necessary
Support remotely, if necessary
Maintain hardware inventory at assigned locations
Provision new users with hardware, software and account setup
Provide with both remote and onsite support for multiple locations, if required
Troubleshoot and resolve a variety of technical problems
Assist with network connectivity issues
Provide great communication and customer service to company employees in person and through phone calls and emails
Work on assigned tasks and projects including hardware and software rollouts
Work with hardware / software vendors, whenever required
Provide training when needed help to facilitate users requests and in the implementation of company project
Provide VPN support including end-user setup and problem
Work closely with other support teams (client support team, application support team, server support team)
Develop and document IT operational processes whenever required
Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required
Assist on AV setup in meeting rooms for conference calls and meetings
Provide regular checks and maintenance on system health of the meeting rooms
Provide back-end support for live event broadcast
Support ad-hoc IT project deployments
Attend meetings to update current projects
Attend trainings provided by the company
Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status
IT Asset Management
Key Qualifications & Skills
Minimum Diploma in Information Technology or equivalent in relevant discipline
Minimum 2 years of experience in PC, hardware, software support & IT security preferably
Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
Preferably with MS Office 365 hands-on experience of minimum 1 year
Level 1 & 2 Support
Key Requirements
Analytical, competent, able to work independently and self-motivated and with good-problem solving skills
Helpful and able to communicate effectively with fellow colleagues and customers
Fluent in English and writing
Currently residing in Singapore
Willing to work at various locations in SG but no more than one location per day
Able to start work immediately or within short notice
Interested candidates are invited to apply online.
We regret to inform that only shortlisted candidates will be notified. Thank you.
Mossad Services (MOSSAD) was established in Singapore in year
1988 to deliver simple Information Technology (IT), Structured
Cabling and Telecommunication services to end users. Since then,
MOSSAD has expanded to provide full suites of IT, Network and
Telecommunication solutions, and in recent years, Strategic IT
Outsourcing services.
Perform following duties as a Backfill IT engineer, whenever resident engineers are on leave/absent
Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms
Escalate and work with second or third level support/third party vendor on resolution of problem when necessary
Support remotely, if necessary
Maintain hardware inventory at assigned locations
Provision new users with hardware, software and account setup
Provide with both remote and onsite support for multiple locations, if required
Troubleshoot and resolve a variety of technical problems
Assist with network connectivity issues
Provide great communication and customer service to company employees in person and through phone calls and emails
Work on assigned tasks and projects including hardware and software rollouts
Work with hardware / software vendors, whenever required
Provide training when needed help to facilitate users requests and in the implementation of company project
Provide VPN support including end-user setup and problem
Work closely with other support teams (client support team, application support team, server support team)
Develop and document IT operational processes whenever required
Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required
Assist on AV setup in meeting rooms for conference calls and meetings
Provide regular checks and maintenance on system health of the meeting rooms
Provide back-end support for live event broadcast
Support ad-hoc IT project deployments
Attend meetings to update current projects
Attend trainings provided by the company
Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status
IT Asset Management
Key Qualifications & Skills
Minimum Diploma in Information Technology or equivalent in relevant discipline
Minimum 2 years of experience in PC, hardware, software support & IT security preferably
Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
Preferably with MS Office 365 hands-on experience of minimum 1 year
Level 1 & 2 Support
Key Requirements
Analytical, competent, able to work independently and self-motivated and with good-problem solving skills
Helpful and able to communicate effectively with fellow colleagues and customers
Fluent in English and writing
Currently residing in Singapore
Willing to work at various locations in SG but no more than one location per day
Able to start work immediately or within short notice
Interested candidates are invited to apply online.
We regret to inform that only shortlisted candidates will be notified. Thank you.
Mossad Services (MOSSAD) was established in Singapore in year
1988 to deliver simple Information Technology (IT), Structured
Cabling and Telecommunication services to end users. Since then,
MOSSAD has expanded to provide full suites of IT, Network and
Telecommunication solutions, and in recent years, Strategic IT
Outsourcing services.
Peringatan Penting
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