Job Title: Technical Services Manager
Location: Singapore 619266
Job Type: Full-time
Salary Range: SGD 4000 – SGD 7,500 / month
Key Responsibilities
- Team Leadership: Lead, mentor, and manage a team of engineers and technical specialists, ensuring continuous professional development and high operational morale.
- Service Delivery: Develop and optimize Standard Operating Procedures (SOPs) to streamline technical maintenance operations and minimize security/safety risks.
- Vendor & Stakeholder Management: Nurture relationships with clients, external technology providers, and Original Equipment Manufacturers (OEMs) for system training and support.
- Project & Infrastructure Planning: Collaborate on space planning, equipment lifecycle management, infrastructure health checks, and cross-domain technology projects.
- Escalation Support: Act as the primary point of escalation for complex, multi-domain technical bottlenecks or system failures.
- Continuous Improvement: Track service metrics to introduce innovative solutions that boost system performance without inflating overhead costs.
Requirements & Qualifications
- Education: Bachelor’s Degree in Engineering, Information Technology, Computer Science, or a related technical discipline.
- Experience: Minimum 5–8 years of experience in technical service management or operations engineering, with at least 2 years in a leadership role.
- Skills: Strong understanding of technical frameworks, project governance, and automation tools (e.g., system diagnostics, architecture metrics, or site toolsets).
- Soft Skills: Outstanding verbal and written communication skills with a proven track record of handling cross-departmental stakeholders.
- Compliance: Strong familiarity with local Singapore workplace safety, building/data regulations, or specific industrial compliance frameworks depending on the sector.
Benefits & Perks
- Competitive basic monthly salary with an annual wage supplement (AWS / 13th month) and performance bonuses.
- Comprehensive medical insurance and healthcare reimbursement plans.
- 14–21 days of Annual Leave.
- Central office location with flexible work options (where applicable).
Pay: $4,000.00 - $7,500.00 per hour
Expected hours: 34.0 per week
Work Location: In person