Kerja Sepenuh Masa, SAP SuccessFactors Lead Consultant (HR Technology - Digital Transformation) di PERSOL APAC - Maukerja

We are seeking an experienced SAP SuccessFactors Lead Consultant to drive the strategic design, implementation, and optimization of SAP SuccessFactors solutions across the organization. This role will serve as the key functional expert for HR technology initiatives, partnering closely with HR and business stakeholders to deliver scalable, efficient, and innovative digital HR solutions.

The successful candidate will lead end-to-end SuccessFactors projects, enhance system capabilities, ensure operational excellence, and support the organization's HR transformation roadmap.

• Act as the primary Subject Matter Expert (SME) for SAP SuccessFactors modules, including Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, and Learning.
• Lead the design, configuration, implementation, and continuous enhancement of SAP SuccessFactors solutions.
• Provide strategic guidance on HR technology best practices and roadmap planning.

Solution Delivery & Optimization

• Gather and analyze business requirements, translating them into scalable system solutions.
• Drive process improvements, automation initiatives, and system optimization to enhance user experience and operational efficiency.
• Recommend and implement best practices aligned with organizational objectives.

System Support & Governance

• Manage complex production issues and ensure timely resolution while maintaining agreed service levels.
• Ensure data integrity, security, compliance, and governance standards across all HR systems.
• Support audit activities and regulatory compliance requirements.

Release & Change Management

• Lead quarterly release management activities, including impact assessments, testing, deployment planning, and stakeholder communication.
• Coordinate user acceptance testing (UAT) and system validation activities.

Stakeholder Management & Training

• Collaborate with HR leaders, project teams, vendors, and business stakeholders to support HR initiatives.
• Facilitate workshops, knowledge-sharing sessions, and end-user training programs.
• Develop and maintain solution documentation, process maps, user guides, and technical specifications.

Requirements

Education

• Bachelor's Degree in Information Technology, Computer Science, Human Resources Information Systems, or a related discipline.

Experience/skills

• Minimum 8+ years of experience in SAP SuccessFactors implementation, support, and enhancement projects.
• Proven experience delivering at least 3-4 full-cycle SAP SuccessFactors implementations.
• Strong post-go-live support and continuous improvement experience.
• Experience engaging with HR stakeholders and managing regional or global HR systems projects.

Technical Skills

• Deep expertise in one or more SAP SuccessFactors modules, particularly Employee Central, Recruitment, Onboarding, Compensation, Learning, and Performance Management.
• Hands-on experience with system configuration, business rules, workflows, role-based permissions, and troubleshooting.
• Working knowledge of XML configuration and HR system architecture.
• Understanding of SAP S/4HANA or other ERP integrations is advantageous.
• Familiarity with reporting, analytics, and data governance practices.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive, solutions-oriented, and capable of working independently.
• Strong documentation and presentation skills.

Certifications

• SAP SuccessFactors Certifications are highly preferred.
• Multiple module certifications will be considered an added advantage.

Preferred Attributes

• Experience supporting HR digital transformation initiatives.
• Exposure to regional or global HR operations.
• Knowledge of HR processes, employee lifecycle management, and talent management practices.
• Passion for emerging HR technologies and continuous learning.

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)

EA Registration No. R1873450 (Jyoti Kumari)

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