- Bukit Merah Central Region (Singapore) Singapore
Kerja Sepenuh Masa Retail Operations executive, Gaji tinggi SGD 2,500 di LEVELUP GAMING PTE. LTD. Central Region (Singapore) - Maukerja
Retail Operations executive
LEVELUP GAMING PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
About the Role
The Retail Operations Assistant supports the day-to-day operations of Level Up Games across inventory management, stock receiving, order fulfilment, freight coordination, preorders, online sales platforms, and event preparation.
This is a hands-on operational role suited to someone who is organised, dependable, detail-oriented, and comfortable working across multiple systems. You will help ensure that products are received accurately, inventory is kept up to date across our sales channels, orders are fulfilled correctly, and store events are properly prepared and scheduled.
Key Responsibilities
Receive incoming deliveries from suppliers and distributors.
Check delivered products against purchase orders, invoices, and supplier documentation.
Unbox, inspect, sort, and organise incoming stock.
Enter and update purchase orders (POs), received quantities, and stock information in the company system.
Report missing, damaged, incorrect, or short-shipped items.
Maintain accurate inventory records and assist with regular stock counts.
Organise stock within the storeroom and retail areas.
Label, price, and prepare products for sale where required.
Multichannel Inventory Management
Maintain and update product inventory across multiple sales platforms, including
Shopify, Shopee, eBay, and other marketplaces used by the company
.
Ensure stock quantities are accurate and consistent across all sales channels.
Update product availability when stock is received, sold, allocated to preorders, transferred, or adjusted.
Monitor inventory discrepancies between platforms and physical stock.
Assist with correcting overselling, duplicate listings, incorrect quantities, and stock allocation issues.
Coordinate inventory between online sales channels and the physical retail store.
Support the creation, updating, and maintenance of product listings where required.
Help ensure product information, pricing, SKUs, and stock status are accurate across platforms.
Monitor stock levels and flag low-stock or out-of-stock products to the team.
Order Fulfilment & Preorders
Prepare customer preorders accurately and ensure stock is allocated correctly.
Sort and prepare products for major releases and preorder collections.
Pick, pack, check, and prepare online, retail, and business orders for shipment or collection.
Ensure orders are packed securely and accurately to minimise fulfilment errors.
Process orders received through Shopify, Shopee, eBay, and other sales channels.
Ensure fulfilled orders and inventory adjustments are reflected correctly in the relevant systems.
Freight & Logistics
Arrange local and international freight for outgoing orders when required.
Coordinate inbound freight and deliveries with suppliers, couriers, and logistics providers.
Prepare shipping documentation, labels, packing information, and other required paperwork.
Track shipments and follow up on delays, delivery issues, or missing parcels.
Coordinate courier pickups and incoming deliveries.
Assist with resolving freight discrepancies, damaged shipments, and delivery issues.
Events & Store Operations
Schedule store events, tournaments, weekly play sessions, and other organised activities.
Maintain and update the store event calendar.
Prepare event materials, products, prizes, registration information, tables, signage, and other requirements before events.
Ensure events are set up and ready before participants arrive.
Assist with event administration, player registration, and event operations where required.
Assist with restocking shelves and maintaining organised product displays.
Support the retail team during major product launches, large deliveries, events, and busy trading periods.
Perform other general retail and operational duties when required.
What We Are Looking For
Organised and highly detail-oriented.
Reliable, punctual, and able to follow through on assigned tasks.
Comfortable working with inventory and order management systems.
Confident using computers and learning new software and online platforms.
Able to work across several systems without losing track of stock or order information.
Comfortable handling physical stock, cartons, and deliveries.
Able to work systematically and follow operational processes.
Comfortable communicating with suppliers, couriers, customers, and event participants.
Able to prioritise multiple tasks during busy periods.
Able to work independently while supporting the wider team.
Good communication and problem-solving skills.
Previous experience with
Shopify, Shopee, eBay, ecommerce, retail, logistics, warehousing, fulfilment, or inventory management
is an advantage.
Knowledge of tabletop games, trading card games, miniature games, or organised play is helpful but not essential.
What Success Looks Like
A successful Retail Operations Assistant helps ensure that Level Up Games operates smoothly across both our physical store and online sales channels.
Inventory is accurate across Shopify, Shopee, eBay, and other platforms; incoming stock is received and recorded correctly; preorders are allocated properly; customer orders are packed and dispatched accurately; freight is coordinated effectively; and events are scheduled and prepared with minimal last-minute issues.
The role is an important link between our suppliers, inventory systems, sales platforms, store team, events, and customers.
About Level Up Games
Level Up Games is a Singapore-based tabletop gaming retailer and community space built around
Collect. Connect. Compete.
We support players, collectors, and hobbyists through tabletop games, trading card games, miniature games, organised play, tournaments, hobby events, and community activities.
Working at Level Up Games means being part of a small, hands-on team where everyone contributes to keeping the operation running smoothly and creating a great experience for our customers and gaming community.
Level Up Games is a Singapore-based tabletop gaming retailer and community space built around one simple idea:
Collect. Connect. Compete.
We bring together players, collectors, hobbyists, and fans through tabletop games, trading card games, miniature games, organised play, tournaments, hobby events, and in-store experiences.
Our work goes beyond simply selling games. We help grow gaming communities by introducing new players to the hobby, supporting regular weekly play, running competitive and casual events, promoting new game systems, and creating a welcoming space where people can meet others who share their interests.
Working at Level Up Games means being part of a small, hands-on team. Depending on your role, you may be involved in retail, customer service, events, community management, social media, product launches, merchandising, tournament operations, or helping customers discover their next game.
We value people who are friendly, dependable, willing to learn, and comfortable taking initiative. Knowledge of tabletop gaming is helpful, but enthusiasm, good communication, and a genuine interest in creating a great experience for customers and players are just as important.
If you enjoy games, communities, events, and working in an environment where every week brings something different, Level Up Games is a place where you can help build something alongside the community.
The Retail Operations Assistant supports the day-to-day operations of Level Up Games across inventory management, stock receiving, order fulfilment, freight coordination, preorders, online sales platforms, and event preparation.
This is a hands-on operational role suited to someone who is organised, dependable, detail-oriented, and comfortable working across multiple systems. You will help ensure that products are received accurately, inventory is kept up to date across our sales channels, orders are fulfilled correctly, and store events are properly prepared and scheduled.
Key Responsibilities
Receive incoming deliveries from suppliers and distributors.
Check delivered products against purchase orders, invoices, and supplier documentation.
Unbox, inspect, sort, and organise incoming stock.
Enter and update purchase orders (POs), received quantities, and stock information in the company system.
Report missing, damaged, incorrect, or short-shipped items.
Maintain accurate inventory records and assist with regular stock counts.
Organise stock within the storeroom and retail areas.
Label, price, and prepare products for sale where required.
Multichannel Inventory Management
Maintain and update product inventory across multiple sales platforms, including
Shopify, Shopee, eBay, and other marketplaces used by the company
.
Ensure stock quantities are accurate and consistent across all sales channels.
Update product availability when stock is received, sold, allocated to preorders, transferred, or adjusted.
Monitor inventory discrepancies between platforms and physical stock.
Assist with correcting overselling, duplicate listings, incorrect quantities, and stock allocation issues.
Coordinate inventory between online sales channels and the physical retail store.
Support the creation, updating, and maintenance of product listings where required.
Help ensure product information, pricing, SKUs, and stock status are accurate across platforms.
Monitor stock levels and flag low-stock or out-of-stock products to the team.
Order Fulfilment & Preorders
Prepare customer preorders accurately and ensure stock is allocated correctly.
Sort and prepare products for major releases and preorder collections.
Pick, pack, check, and prepare online, retail, and business orders for shipment or collection.
Ensure orders are packed securely and accurately to minimise fulfilment errors.
Process orders received through Shopify, Shopee, eBay, and other sales channels.
Ensure fulfilled orders and inventory adjustments are reflected correctly in the relevant systems.
Freight & Logistics
Arrange local and international freight for outgoing orders when required.
Coordinate inbound freight and deliveries with suppliers, couriers, and logistics providers.
Prepare shipping documentation, labels, packing information, and other required paperwork.
Track shipments and follow up on delays, delivery issues, or missing parcels.
Coordinate courier pickups and incoming deliveries.
Assist with resolving freight discrepancies, damaged shipments, and delivery issues.
Events & Store Operations
Schedule store events, tournaments, weekly play sessions, and other organised activities.
Maintain and update the store event calendar.
Prepare event materials, products, prizes, registration information, tables, signage, and other requirements before events.
Ensure events are set up and ready before participants arrive.
Assist with event administration, player registration, and event operations where required.
Assist with restocking shelves and maintaining organised product displays.
Support the retail team during major product launches, large deliveries, events, and busy trading periods.
Perform other general retail and operational duties when required.
What We Are Looking For
Organised and highly detail-oriented.
Reliable, punctual, and able to follow through on assigned tasks.
Comfortable working with inventory and order management systems.
Confident using computers and learning new software and online platforms.
Able to work across several systems without losing track of stock or order information.
Comfortable handling physical stock, cartons, and deliveries.
Able to work systematically and follow operational processes.
Comfortable communicating with suppliers, couriers, customers, and event participants.
Able to prioritise multiple tasks during busy periods.
Able to work independently while supporting the wider team.
Good communication and problem-solving skills.
Previous experience with
Shopify, Shopee, eBay, ecommerce, retail, logistics, warehousing, fulfilment, or inventory management
is an advantage.
Knowledge of tabletop games, trading card games, miniature games, or organised play is helpful but not essential.
What Success Looks Like
A successful Retail Operations Assistant helps ensure that Level Up Games operates smoothly across both our physical store and online sales channels.
Inventory is accurate across Shopify, Shopee, eBay, and other platforms; incoming stock is received and recorded correctly; preorders are allocated properly; customer orders are packed and dispatched accurately; freight is coordinated effectively; and events are scheduled and prepared with minimal last-minute issues.
The role is an important link between our suppliers, inventory systems, sales platforms, store team, events, and customers.
About Level Up Games
Level Up Games is a Singapore-based tabletop gaming retailer and community space built around
Collect. Connect. Compete.
We support players, collectors, and hobbyists through tabletop games, trading card games, miniature games, organised play, tournaments, hobby events, and community activities.
Working at Level Up Games means being part of a small, hands-on team where everyone contributes to keeping the operation running smoothly and creating a great experience for our customers and gaming community.
Level Up Games is a Singapore-based tabletop gaming retailer and community space built around one simple idea:
Collect. Connect. Compete.
We bring together players, collectors, hobbyists, and fans through tabletop games, trading card games, miniature games, organised play, tournaments, hobby events, and in-store experiences.
Our work goes beyond simply selling games. We help grow gaming communities by introducing new players to the hobby, supporting regular weekly play, running competitive and casual events, promoting new game systems, and creating a welcoming space where people can meet others who share their interests.
Working at Level Up Games means being part of a small, hands-on team. Depending on your role, you may be involved in retail, customer service, events, community management, social media, product launches, merchandising, tournament operations, or helping customers discover their next game.
We value people who are friendly, dependable, willing to learn, and comfortable taking initiative. Knowledge of tabletop gaming is helpful, but enthusiasm, good communication, and a genuine interest in creating a great experience for customers and players are just as important.
If you enjoy games, communities, events, and working in an environment where every week brings something different, Level Up Games is a place where you can help build something alongside the community.
Peringatan Penting
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