Company: SuamiSihat Healthcare Sdn Bhd
Job Locations:
We are hiring Medical Assistant / Nurse for both our Kota Bharu branches.
Job Summary
We are looking for a qualified and experienced Medical Assistant / Nurse to join our healthcare team. This role is responsible for supporting doctors and healthcare professionals in delivering safe, efficient and quality patient care, while also assisting with day-to-day clinic operations.
Candidates with a recognised Medical Assistant / Assistant Medical Officer qualification and hands-on clinical experience are strongly preferred. Candidates with experience in KKM (Ministry of Health) facilities, private clinics, hospitals or other healthcare settings are highly encouraged to apply.
Key Responsibilities
Clinical Duties
- Assist doctors and healthcare professionals during patient consultations and examinations.
- Prepare examination rooms and ensure clinical areas are clean, organised and properly equipped.
- Take and accurately record patients’ vital signs, including blood pressure, pulse, temperature and other relevant measurements.
- Perform basic clinical procedures within the scope of qualification and training.
- Collect, handle and prepare laboratory specimens such as blood, urine and swabs when required.
- Administer medications, injections and treatments as instructed and within the scope of practice.
- Assist with wound care, dressing and other basic medical procedures as required.
- Ensure medical instruments and equipment are properly maintained, cleaned and sterilised.
- Monitor and maintain adequate stock of medical and clinical supplies.
- Provide patients with appropriate instructions regarding procedures, medications and aftercare.
- Maintain strict patient confidentiality and comply with clinic SOPs, safety and infection-control procedures.
Administrative & Clinic Operations
- Register patients and ensure patient information and medical records are accurately updated.
- Schedule and manage patient appointments and clinic calendars.
- Handle billing, payment collection and basic insurance/medical claim processes.
- Answer phone calls, WhatsApp enquiries and patient questions professionally.
- Assist with daily clinic operations and ensure smooth patient flow.
- Maintain accurate documentation and records in accordance with clinic requirements.
- Support other clinic-related duties assigned by the doctor or management.
Requirements
- Must possess a recognised qualification in Medical Assistant / Assistant Medical Officer / equivalent healthcare-related clinical qualification.
- Candidates with a Science background only, without a relevant Medical Assistant / clinical qualification, will not be considered.
- Preferably 1–3 years of hands-on clinical experience in a clinic, hospital, KKM facility or other healthcare setting.
- Candidates with previous experience in KKM (Ministry of Health), private clinics or hospitals are strongly encouraged to apply.
- Good knowledge of basic clinical procedures, patient care and infection-control practices.
- Able to work independently as well as as part of a healthcare team.
- Good communication and interpersonal skills with a compassionate and professional approach towards patients.
- Strong attention to detail and commitment to patient confidentiality.
- Willing to work according to clinic operating hours, including weekends/public holidays where required.
- Fresh graduates with the relevant Medical Assistant / clinical qualification may also be considered.
Supplemental Pay:
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person