The Sales Manager (MICE & Corporate) develops sales leads, conduct sales engagements, manages sales channels and monitors customer acquisition programmes. Achieve sales growth through analyses market trends and develops sales plans to expand sales channels and clientele base.
Core Responsibilities
Develop measures to strengthen guest and/or customer portfolios
Analyze competitor landscape and customer demand to identify sales opportunities
Propose sales channels and network expansion plans
Review sales performance and evaluate effectiveness of sales strategies to improve sales
Manage sales channels to optimize sales
Monitor customer acquisition programmes
Handle escalated guests' and/or customers' enquiries and requests
Develop consultative selling and upselling strategies to identify guests' and/or customers' needs and increase sales
Conduct hotel inspections for clients
Prepare and present sales proposals and quotations
Conduct negotiation of sales contracts
Lead follow-up with customers to close sales
Prepare customized sales contracts in accordance with agreed terms and conditions
Collaborate with relevant departments to meet guests' and/or customers' requirements in the sales contracts
Develop action plans for guests' and/or customers' requests that deviate from signed sales contracts
Lead resolution of escalated guests' and/or customers' feedback and concerns
Prepare regular and ad-hoc sales-related reports for management reviews
Support budget forecasting processes for the department
Manage financial budgets in accordance with departmental work plans
Guide staff in the conduct of sales engagements
UE PARK AVENUE INTERNATIONAL PTE. LTD.
The hospitality arm of United Engineers Limited, managed under the “Park Avenue” brand name, was established in 1998. Today, the Group operates and manages a total of 708 hotel rooms and serviced suites in four key nodes of Singapore:
Park Avenue Clemenceau
in
UE Square
,
Park Avenue Rochester
in the mixed-use development at one-north,
Park Avenue Changi
in
UE BizHub EAST
and
Park Avenue Robertson
at Kim Yam Road.