Kerja Sepenuh Masa, DRSC T-L: Global Employer Services (Associate) di Deloitte Federal Territory - Maukerja

Job Description:

a) Client-facing:

• Initiate cases within the global client management database.
• Handle (written and verbal) queries or requests for information from assignees or government bodies, including meeting government officers independently where necessary.
• Draft replies to client queries or requests for advice from Deloitte global network.
• Collate, sort, and sequence documents required for Clients.
• Coordinate work with co-workers to ensure deadlines and KPIs are met.
• Research the extracted information.
• Able to develop and maintain good relationships with internal and external clients.
• Assist in any other projects as assigned by Management.

b) Provide database support for the firm’s global client management database:

• Initiate cases within the global client management database.
• Add or edit activities within the global client management database.
• Upload files onto the global client management database.
• Provide administrative support for database relationship management.
• Provide administrative support to maintain and generate system reports.

c) Provide client engagement administration support:

• Send meeting initiations and follow up with the assignees for immigration calls.
• Assist with immigration coordination and other administrative processes.
• Working seamlessly with the Deloitte Singapore Immigration team.

d) Provide invoicing support:

• Liaising with engagement managers or other relevant team members to confirm invoice requirements.
• Drafting invoices in relevant systems, coordinating approvals, generation, distribution, and filing as per service line work instructions and filing requirements.
• Other ad-hoc duties assigned by the engagement team.

Job Requirements

• Ideally possess minimum Degree in any field - Accounting, Finance, Business, Information Technology or similar.
• Fresh graduates can be considered.
• Strong written and verbal communication skills.
• Analytical mind, meticulous skills and ability to work under tight deadlines.
• Willing to work on night shift basis (if needed).
• Willing to work on site.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.