Senior Account Manager – Enterprise Infrastructure

Location: Kuala Lumpur, Malaysia
Work Mode: Hybrid

Employment type: Permanent

Our client is a global technology service provider that helps organizations succeed in a digital-first world. They have a worldwide presence with over 100 offices and more than 7,000 employees across 30 territories, serving over 10,000 customers.

We are seeking an experienced Senior Account Manager – Enterprise Infrastructure to drive new business development and manage strategic enterprise accounts for infrastructure solutions across Malaysia.

Responsibilities

• Drive outbound sales activities to identify and acquire new enterprise customers.
• Prospect, qualify, and secure new business opportunities across enterprise and commercial accounts.
• Develop and execute strategic sales plans to achieve assigned revenue and profit targets.
• Manage the complete sales cycle from prospecting and customer engagement through solution positioning, proposal preparation, negotiation, and closing.
• Sell enterprise infrastructure and networking solutions across key technology areas.
• Build and maintain relationships with C-level executives, IT leaders, procurement teams, and other key decision-makers.
• Understand customer infrastructure challenges and position suitable end-to-end technology solutions.
• Collaborate with pre-sales consultants, solution architects, technical specialists, vendors, and distributors.
• Conduct customer presentations, solution briefings, commercial discussions, and executive meetings.
• Develop and maintain strategic account plans for target customers.
• Maintain an accurate sales pipeline and provide regular forecasts through CRM systems.
• Stay updated on infrastructure technologies, vendor solutions, market developments, and competitor activities.

Requirements

Must-have:

• Only Malaysian citizens or Malaysian Permanent Residents are eligible for this position.
• Must be a local Malaysian candidate.
• Minimum 5–8 years of direct B2B IT sales experience.
• Currently selling enterprise infrastructure, networking, or cybersecurity solutions.
• Proven experience in outbound sales, new customer acquisition, and business development.
• Strong hunter mentality with demonstrated ability to generate new opportunities independently.
• Relevant sales exposure in at least one of: networking and cybersecurity, server and storage, data protection and backup, or enterprise operating systems and software platforms.
• Experience selling solutions from vendors such as Cisco, Fortinet, Aruba, Palo Alto Networks, HPE, Dell Technologies, Pure Storage, Veeam, Commvault, Microsoft, or Red Hat.
• Proven track record of achieving or exceeding sales targets.
• Experience managing the complete enterprise sales cycle.
• Ability to engage effectively with both technical and business stakeholders.
• Excellent communication, presentation, negotiation, and closing skills.
• Strong consultative and solution-selling approach.
• Self-motivated, disciplined, independent, and results-oriented.

Nice-to-have:

• Previous or current experience working for a Managed Services Provider.
• Experience selling managed infrastructure, networking, cloud, or security services.
• Experience working within a System Integrator, Value-Added Reseller, IT Solutions Provider, or technology distributor.
• Strong understanding of the Microsoft partner and managed services ecosystem.
• Existing relationships with enterprise customers and key industry contacts.
• Vendor certifications or sales accreditations from relevant technology vendors (e.g. Cisco, Microsoft, Fortinet, Dell, HPE, Veeam, Commvault, Red Hat).
• Experience selling into Financial Services, Manufacturing, Enterprise, or Commercial sectors.

Why Join Us

• Be part of a globally recognized Microsoft Partner at the forefront of digital transformation, infrastructure, and cloud solutions.
• Opportunity to work with leading enterprise clients and collaborate with top industry professionals.
• Accelerate your career in a dynamic, high-growth environment.