Kerja Sepenuh Masa Associate Education Advisor - Education Consultant, Gaji tinggi MYR 4,000 di City Academy Malaysia Selangor - Maukerja

Department: Sales & Marketing / Admissions
Location: Cyberjaya Campus
Employment Type: Full-Time / 5.5 days (half day Saturday)

Role Summary

A student-facing role focused on education consultation, student recruitment and enrollment, with opportunities to engage directly with students and parents both on campus and at recruitment events.

• Guide students and parents in choosing suitable Foundation, Diploma and Degree programmes based on their interests, qualifications and future plans.
• Manage enquiries and follow-ups, and support prospective students throughout the application and enrollment process.
• Represent the university at school visits, Open Days, education fairs, career fairs, roadshows and other recruitment events.
• Work towards student recruitment targets and earn commission for successful student enrollments.

Key Responsibilities

Student & Parent Consultation

• Meet and speak with prospective students and parents to understand their interests, qualifications and study plans.
• Recommend suitable academic programmes based on their needs and goals.
• Explain programme details, entry requirements, fees, scholarships and application procedures.
• Respond to enquiries through walk-ins, phone calls, WhatsApp, email and online platforms.
• Guide students through the application, registration and enrollment process.
• Maintain regular follow-ups with prospective students and parents.

Student Recruitment

• Follow up on leads generated through digital marketing campaigns, school visits, events, referrals and walk-ins.
• Build and maintain relationships with prospective students, parents, school counsellors and education partners.
• Work towards individual and team student recruitment targets.
• Support efforts to convert enquiries into applications and successful enrollments.

School Visits & Recruitment Events

• Represent the university at secondary schools, private schools, colleges, career fairs, education fairs, Open Days, roadshows and exhibitions.
• Promote the university's academic programmes and provide information to prospective students.
• Assist with education talks, presentations, booth activities and student engagement activities.
• Engage with students, parents, teachers and school counsellors during recruitment events.
• Support the planning and execution of recruitment campaigns and activities.

Lead & Database Management

• Maintain accurate records of prospective students and follow-up activities.
• Update the CRM/database regularly and ensure leads are followed up in a timely manner.
• Monitor prospective students throughout the recruitment and enrollment process.
• Prepare basic recruitment reports when required.

Market & Recruitment Support

• Keep up to date with competitor programmes, education trends and student preferences.
• Gather feedback from students, parents, schools and recruitment events.
• Share relevant market and recruitment insights with the team.
• Assist with other admissions, marketing and recruitment activities as required.

Requirements

• Diploma or Bachelor's Degree in Marketing, Business, Communications, Education or a related field.
• Fresh graduates are encouraged to apply.
• Candidates with 1–2 years of experience in sales, customer service, education counselling, recruitment, retail, telemarketing or a similar role are welcome.
• Strong communication and interpersonal skills.
• Comfortable speaking with students, parents, teachers and members of the public.
• Confident in presenting and explaining information to different audiences.
• Friendly, approachable and able to build relationships easily.
• Self-motivated and comfortable working towards targets.
• Willing to learn and develop skills in education counselling and student recruitment.
• Basic knowledge of Microsoft Office and digital communication tools.
• Willing to work on selected weekends for Open Days, education fairs and peak intake periods.
• Willing to travel for school visits, roadshows and recruitment events.

Pay: RM2,600.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Opportunities for promotion
• Professional development

Work Location: In person